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Manulife/John Hancock is seeking an experienced operations leader in Manila to oversee daily activities, ensure high-quality services, and sustain financial and ABOR accuracy. The role emphasizes process optimization, automation, and governance while driving KPI analysis for management reviews.
You will lead talent initiatives, manage a team, and collaborate with global stakeholders to enhance efficiency and client satisfaction in a hybrid work environment.
Manulife/John Hancock is seeking an experienced operations leader in Manila to oversee daily activities, ensure high-quality services, and sustain financial and ABOR accuracy. The role emphasizes process optimization, automation, and governance while driving KPI analysis for management reviews.
You will lead talent initiatives, manage a team, and collaborate with global stakeholders to enhance efficiency and client satisfaction in a hybrid work environment.