Inventory Control Officer (Bulacan)

Hexagon Shared Services Inc; Balagtas; On-site; PHP 279,000 - 446,000; Full time

Job summary

Hexagon Shared Services Inc in Balagtas, Bulacan is seeking an Inventory Control Officer to safeguard 100% stock accuracy in our cold storage operations. The ICO will manage FIFO/FEFO, batch control, expiry management, and WMS-driven scanning to ensure traceability and documentation integrity.

You will maintain real-time inventory records in Chronos WMS, perform cycle counts, investigate variances, and coordinate with QA for hold or quarantine stock, while supporting audits and KPI reporting.

Qualifications

• Bachelor’s degree in Industrial Engineering, Business, Supply Chain, or related field.
• 2–4 years inventory operations experience, preferably in cold storage.
• Hands-on knowledge in WMS/ERP systems.
• Understanding of FIFO/FEFO, lot coding, MIC/COMI documentation.
• Incumbent located in Balagtas, Bulacan.

Responsibilities

• Maintain real-time and accurate inventory records in Chronos WMS.
• Conduct cycle counts, blind counts, slot checks and wall-to-wall inventories.
• Investigate variances and implement CAPA.
• Validate stock movement documents: MIC, COMI, GRN, pick tickets, returns.
• Ensure correct slotting, batch and expiry information.
• Coordinate with QA for quality issues and stock segregation (hold/quarantine).
• Maintain Inventory KPI dashboard & report discrepancies to Warehouse Manager.
• Manage system stock allocation and order fulfillment control.

Skills

Inventory control

WMS knowledge

ERP systems

FIFO/FEFO

Education

Bachelor’s degree in related field

Tools

WMS/ERP systems

Job description

The Inventory Control Officer (ICO) is responsible for ensuring 100% stock accuracy, traceability, and documentation integrity for all frozen/chilled inventory inside the cold storage facility. The role safeguards temperature-controlled inventory, enforcing FIFO/FEFO, batch control, expiry management, and WMS-driven scanning processes.

The ICO ensures full compliance with:

• ISO 9001:2015 QMS

• HACCP / FSMS / GSDP / SSOP

• Chronos WMS accuracy

• NMIS,BPI, BFAR product documentation & traceability

• Customer contract requirements

• DENR & DOLE operational guidelines

DUTIES AND RESPONSIBILITIES:

Inventory Accuracy & Reconciliation

• Maintain real-time and accurate inventory records in Chronos WMS.

• Conduct cycle counts, blind counts, slot checks and wall-to-wall inventories.

• Investigate variances and implement Corrective & Preventive Actions (CAPA).

• Validate stock movement documents: MIC, COMI, GRN, pick tickets, returns.

• Ensure correct slotting, pallet IDs, batch, and expiry information.

FIFO/FEFO Compliance & Product Integrity

• Enforce proper picking sequence based on expiry and production dates.

• Monitor product condition: packaging integrity, labeling, pallet condition.

• Coordinate with QA for quality issues and stock segregation (hold/quarantine).

• Maintain traceability records for NMIS/BFAR inspections and customer audits.

Documentation & QMS Record Management

• Ensure accurate utilization of controlled forms: Stock Count Sheets, Hold/Disposition Forms, Variance Reports, Inventory Summary Sheets.

• Support internal/external audits by presenting updated inventory records.

• Maintain Inventory KPI dashboard & report discrepancies to Warehouse Manager.

System Stock Allocation & Order Fulfillment Control

• Manage system-driven stock allocation, ensuring WMS selects inventory based on: FEFO/FIFO, Batch & expiry rules, Storage zone requirements (chiller vs. freezer), Weight and truck load optimization

• Validate pallet availability and inventory staging plans before picking tasks are released.

• Monitor allocation exceptions, such as: Discrepancies in reserved vs. available inventory, Product under QA hold or quarantine, and Damaged packaging requiring segregation

• Re-allocate stocks when customer order changes occur (rush orders, rejects, urgency).

• Coordinate with Sales/Customer Service for allocation conflicts or insufficient inventory.

WMS Picking Traffic Control (Travel Path Optimization)

• Assign picking tasks strategically to optimize picker routes and minimize cold room exposure time.

• Prioritize tasks based on truck departure schedule and loading dock availability.

• Monitor real-time picking performance through WMS Task Dashboard and correct delays immediately.

• Validate and approve re-picks, replenishment triggers, and pick path deviations.

• Coordinate with Warehouse Operations Manager on: Picker manpower deployment, Congestion prevention in aisles, and Safe operation inside cold rooms

• Maintain traffic flow balance across all cold rooms to avoid productivity bottlenecks.

• Ensure correct staging and sequencing of orders for loading operations.

WMS Functionality, Governance & System Accuracy

• The Inventory Control Officer shall act as primary process owner for WMS accuracy within
  Operations:

• Ensure 100% WMS compliance for ALL inventory movements and scanning activities.

• Validate system task completion, accuracy of pallet ID creation, lot codes, expiry dates, and storage location data.

• Monitor real-time inventory dashboards and ensure zero pending tasks older than 24 hours.

• Conduct WMS operational audits and correct users not following scanning discipline.

• Perform root cause analysis of WMS discrepancies vs. physical inventory.

• Manage product master data requests and coordinate changes with IT/WMS Admin.

• Maintain Slotting Master List — ensuring the WMS location management reflects the physical racking.

• Conduct troubleshooting for: Incorrect scanning, Frozen tasks, Mapping errors, Duplicate pallet IDs, and Wrong lot or expiry encoding

• Serve as WMS Super User during new process rollouts, upgrades, and version enhancements.

• Lead user coaching/training on correct WMS usage for Warehouse Supervisors, Pickers, and Receiving staff.

• Ensure WMS data integrity always meets reporting requirements for Finance billing and QA traceability.

• Coordinate with IT to document and elevate system issues with vendors (Chrono).

• Lead pre- and post- implementation validation testing (UAT) for all workflow changes.

WMS Process Compliance & System Accuracy

• Validate scanning compliance in every movement: Receiving, Put-away, Picking, Offloading, Stock transfers, andAdjustments

• Coordinate with IT/WMS Admin for system issues, mapping errors, or data cleanup

Customer Service & Stakeholder Support

• Work with Customer Service on stock availability and order fulfillment accuracy.

• Support Finance for billing validation (pallet on-hand vs. billed pallets).

• Coordinate with Engineering for racks and storage-related issues affecting stock.

Safety, Food Safety & Warehouse Discipline

• Follow cold room safety protocols and PPE requirements.

• Ensure zero product contamination during inspections and counts.

• Participate in emergency drills and hazard reporting.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Industrial Engineering, Business, Supply Chain, or related course.

• 2–4 years inventory operations experience (preferably in cold storage, logistics, FMCG).

• Hands-on knowledge in WMS/ERP systems.

• Understanding of FIFO/FEFO, lot coding, MIC/COMI documentation.

• The incumbent will be assigned in Balagtas, Bulacan