Internet Cafe Manager

Canoy Computer Shop; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local café in Davao del Sur is seeking a dynamic Operations Manager to oversee daily activities, including maintaining computers and ensuring excellent customer service. Responsibilities include managing staff, driving revenue through effective promotions, and maintaining profitability with efficient budgeting. Ideal candidates should have technical proficiency in IT, strong sales and financial management skills, and excellent interpersonal abilities. Join us to enhance customer experience in a vibrant café environment.

Qualifications

• Strong interpersonal skills for effective customer assistance and staff management.
• Proficient in computer hardware and software troubleshooting.
• Experience in sales and financial management is necessary.

Responsibilities

• Oversee daily operations, ensuring smooth customer experience.
• Manage customer support and drive revenue through promotions.
• Supervise employees and handle financial oversight.

Skills

Customer Service

Sales Management

Technical Knowledge

Budgeting

Networking

Job description

Job Description

• Operations Management: Oversee daily café activities, including maintaining computers, internet connectivity, and software updates to ensure a smooth customer experience.
• Customer Service & Sales: Provide excellent customer support, manage memberships, and drive revenue through promotions, snacks, and additional services.
• Staff & Financial Management: Supervise employees, handle scheduling, monitor expenses, and ensure profitability through efficient budgeting and cost control.
• Technical Knowledge: Proficiency in computer hardware, software troubleshooting, networking, and basic IT maintenance.
• Customer Service & Communication: Strong interpersonal skills to assist customers, resolve issues, and manage staff effectively.
• Business & Financial Skills: Experience in sales, budgeting, inventory management, and optimizing profitability.