Internet Cafe Manager

Urban Cue Game Hub; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

An internet cafe in Davao del Sur seeks an Operations Manager to oversee daily operations, ensuring excellent customer service and effective staff supervision. The ideal candidate has a high school diploma, relevant experience in customer service or IT, and strong leadership skills. This position requires proficiency in computer systems and a proactive approach to managing both technical and operational challenges, contributing to a welcoming environment for all customers.

Qualifications

• Prior experience in customer service, IT, or management is preferred.
• Organized, customer-focused, and capable of handling technical and operational challenges effectively.

Responsibilities

• Oversee daily operations of the internet cafe, including managing computer stations.
• Ensure a positive customer experience by addressing inquiries and resolving issues.
• Hire, train, and supervise staff while ensuring adherence to company policies.

Skills

Proficiency in computer systems

Network troubleshooting

Basic IT maintenance

Strong leadership

Communication skills

Education

High school diploma or equivalent

Job description

Job Description

• Operations Management: Oversee daily operations of the internet cafe, including managing computer stations, internet connectivity, and software updates.
• Customer Service: Ensure a positive customer experience by addressing inquiries, resolving issues, and maintaining a welcoming environment.
• Staff Supervision: Hire, train, and supervise staff while ensuring adherence to company policies and providing performance feedback.
• Education & Experience: High school diploma or equivalent; prior experience in customer service, IT, or management is preferred.
• Skills: Proficiency in computer systems, network troubleshooting, and basic IT maintenance; strong leadership and communication skills.
• Personal Attributes: Organized, customer-focused, and capable of handling technical and operational challenges effectively.

Attention to Details Written and Verbal Communication Skills

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