A local internet café in the Philippines is looking for a Manager to oversee daily operations and ensure outstanding customer service. You will manage staff schedules, maintain equipment, and handle financial transactions. Applicants should have a high school diploma and several years of management experience. Strong communication and problem-solving skills are key. This position entails working evenings, weekends, and holidays in a dynamic environment.
Qualifications
2-3 years of experience in a supervisory or managerial role.
Availability to work evenings, weekends, and holidays.
Responsibilities
Oversee daily operations of the internet cafe.
Manage staff schedules and training.
Ensure customer satisfaction and support.
Maintain computers and networking equipment.
Skills
Strong customer service
Communication skills
Problem-solving skills
Education
High school diploma or equivalent
Degree in business management or hospitality
Job description
Job Description
Oversee daily operations of the internet cafe
Manage staff schedules and training
Ensure customer satisfaction and support
Maintain computers and networking equipment
Monitor inventory and supplies
Implement marketing strategies to attract customers
Handle financial transactions and reporting
Educational Qualifications: High school diploma or equivalent; a degree in business management or hospitality is preferred.
Experience Level: 2-3 years of experience in a supervisory or managerial role.
Skills and Competencies: Strong customer service, communication, and problem‑solving skills.
Responsibilities and Duties: Oversee daily operations, manage staff, ensure equipment maintenance, and handle customer inquiries.
Working Conditions: Availability to work evenings, weekends, and holidays in a fast‑paced environment.
Qualities and Traits: Empathetic, organized, and a team player with leadership qualities.
Written and Verbal Communication Skills Attention to Details