Integration Support Lead for Enterprise Apps & APIs
Dexcom Philippines
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Benefits offered by this job
Job summary
Dexcom Philippines is seeking an Integration Support Engineer to monitor and support production integrations, APIs, and cloud-based services. You will investigate alerts, drive incident resolution, and partner with global teams to improve resilience and automation.
The role requires a BS in IT/CS, 2–5 years of related experience, and hands-on experience with REST APIs, Kafka, cloud platforms, and observability tools like Datadog.
Qualifications
- Bachelor's degree in IT, CS, or related field; advanced degree/certs preferred.
- 3+ years of relevant integration/support experience with distributed flows.
- Experience troubleshooting REST APIs, logs, and tracing across systems.
- Hands-on with Kafka/Confluent and cloud-hosted microservices.
- Familiarity with observability tools (Datadog) and ITIL/SRE concepts.
Responsibilities
- Monitor and support production integrations, APIs, event streams, and microservices.
- Investigate alerts, logs, and failures; drive incident resolution with clear comms.
- Participate in incident response with cross-functional teams and vendors.
- Maintain runbooks, escalation paths, and knowledge base content.
- Automate repetitive support tasks with scripting and workflows.
- Assist with releases, maintenance windows, and production validation.
Skills
Education
Tools
Job description
Dexcom Philippines is seeking an Integration Support Engineer to monitor and support production integrations, APIs, and cloud-based services. You will investigate alerts, drive incident resolution, and partner with global teams to improve resilience and automation.
The role requires a BS in IT/CS, 2–5 years of related experience, and hands-on experience with REST APIs, Kafka, cloud platforms, and observability tools like Datadog.
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