Integration Consulting Specialist

1074 Amadeus Marketing Philippines Inc.; Makati; Hybrid; PHP 700,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

Amadeus Marketing Philippines Inc. is seeking an Integration Consulting Specialist in Makati.

You will support pre-sales with integration demos, analyze customer business flows, and propose integration solutions to meet requests. Further responsibilities include advising on integration between Amadeus systems and customer systems, providing functional support, managing project schedules, and delivering post-implementation consulting to ensure high product adoption.

Qualifications

• Degree in CS/IT or related field.
• 2–3 years in product integration or travel tech.
• Experience with XML and web services.
• Able to work in midshift and hybrid setup.

Responsibilities

• Pre-sales: support integration demos and analyze customer flows.
• Assistance & Consulting: advise on integration between Amadeus and customer systems; provide functional support.
• Post integration: ensure product adoption and resolve issues; report KPIs and feedback.
• Process improvement: identify internal tools and automate processes; provide status updates.
• Transfer knowledge to implementers globally.

Skills

XML

Web services

Technical documentation

Project management

Communication

Customer focus

Collaboration

Amadeus product knowledge

Shift adaptation

Education

Bachelor's degree in CS/IT or related field

Tools

Amadeus products

Job description

Job Title Integration Consulting Specialist

In this role you will:

• Pre-sales: Support sales organization for integration matters (perform demos, analyze customer business flows and propose integration solutions to cope with customer requests)
• Assistance & Consulting: Provide advice/consulting to internal/external customers for their integration activities between Amadeus systems and customer systems: Provide functional support and problem resolution within the overall integration project Ensure submission of Serviceability Requirements to Product Management Establish and manage the product/solution integration schedule Support Integration activities during the implementation project Provide formal integration status, KPIs and customer feedback reporting to Management Perform final sign-off/ certification prior to implementation in production
• Post integration & Post implementation Consultancy: Ensure product high level adoption by the customers in providing appropriate assistance on the daily activities Make sure customers make the most of the Amadeus products / solutions Identify and prioritize critical issues, problems and root causes
• Process Improvement Propose & follow-up Internal processes improvement Identify & recommend Internal tools/techniques for further process automation Provide regular status to the line to ensure global coverage and foster synergies within the Construction Domain
• Transfer knowledge to Implementers globally

About the ideal candidate

• University degree ideally in a Computer Science, Computer Engineering, Information Technology, Tourism or equivalent
• At least 2–3 years of experience in product integration, product implementation, service design, and onboarding within the travel industry.
• Background in the travel/airline industry
• Strong working knowledge of Amadeus products, solutions, and services, or comparable industry systems.
• Good understanding/expertise of XML structure.
• Good understanding/expertise of Webservices interfaces.
• Experience in writing and maintaining technical documentation.
• Good technical expertise, problem solving abilities, project management, communication skills, customer focus, and collaboration
• Amenable to work in midshift schedule or other shift as required by the business.
• Flexibility to attend early morning calls or late evening meetings
• Amenable to work in BGC, Taguig.
• Hybrid work setup (2-3 days a week onsite)

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.

We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!