Makati Head Office, Bel-air, City Of Makati, Metro Manila, National Capital Region ( Ncr ), Philippines
5 - 25 Years
Permanent
Job Description
About the Role
China Bank is looking for a highly strategic and results-driven Insurance Product Management Officer to lead the growth and development of the Bank’s insurance and protection business. This role is responsible for the end-to-end management of insurance products and programs across both secured and unsecured consumer lending segments, ensuring strong portfolio performance, revenue growth, regulatory compliance, and operational excellence. The position plays a key role in identifying business opportunities, strengthening bancassurance partnerships, enhancing customer value propositions, and driving insurance penetration across the Bank’s distribution channels.
What You Will Be Doing
- Develop and implement insurance products, programs, and cross-selling initiatives aligned with business objectives.
- Drive revenue growth by monitoring program performance, insurance penetration, and portfolio profitability.
- Design and enhance product features, pricing structures, benefits, and customer value propositions.
- Build and maintain strong relationships with insurance and bancassurance partners.
- Lead the rollout of insurance programs through structured workflows, training frameworks, and sales enablement materials.
- Analyze portfolio performance using key metrics such as sales volume, persistency, profitability, attrition, and penetration rates.
- Develop and implement incentive and booster programs to support sales channels.
- Conduct industry research, competitor analysis, and market assessments to identify growth opportunities.
- Ensure proper documentation, operational governance, and compliance with Bank and regulatory requirements.
- Represent the Bank with regulatory bodies, including serving as the designated Soliciting Officer for insurance operations.
- Coordinate with internal stakeholders to ensure seamless execution of insurance initiatives and projects.
- Handle escalated customer concerns and inquiries related to insurance programs and products.
- Assist in business planning, financial analysis, budgeting, and product enhancement initiatives.
What Success Looks Like
- Successful launch and timely implementation of insurance products and strategic initiatives.
- Consistent growth in insurance sales, revenue contribution, and portfolio profitability.
- Increased insurance penetration across customer segments and distribution channels.
- Strong and sustainable partnerships with insurance providers and external stakeholders.
- High-quality product documentation, process flows, and governance controls.
- Effective management of budgets, service-level agreements, and partner commitments.
- Delivery of data-driven recommendations that improve business performance and customer engagement.
- Full compliance with Insurance Commission, BSP, and other applicable regulatory requirements.
Qualifications
- Bachelor's degree in Marketing, Business Administration, Finance, or a related field.
- MBA, CPA, CFA, or other professional qualifications are an advantage.
- At least 5 years of relevant experience in insurance, banking, financial services, or product management.
- Proven experience in insurance program development, portfolio management, and business growth initiatives.
- Licensed Insurance Agent for Traditional Life, Variable Life, and Non-Life products, accredited by the Insurance Commission.
- Strong background in developing strategic partnerships and managing insurance-related programs.
- Experience in consumer lending, cards, bancassurance, or related financial services businesses is highly desirable.
- Exposure to project management, business planning, and profitability analysis.
Skills We Value
- Product development and portfolio management expertise
- Strong business and financial acumen
- Analytical and strategic thinking
- Excellent presentation and communication skills
- Stakeholder and relationship management
- Negotiation and influencing skills
- Regulatory and compliance awareness
- Project management and organizational excellence
- Data analysis and performance monitoring
- Customer-centric mindset
- Ability to manage multiple priorities in a fast-paced environment
- High level of attention to detail and execution discipline
- Adaptability, innovation, and continuous improvement mindset
- Strong collaboration and teamwork capabilities
What You Can Expect Here
At China Bank, you'll have the opportunity to shape innovative insurance solutions that create meaningful value for customers while contributing to the Bank’s long-term growth strategy. You’ll collaborate with senior business leaders, strategic insurance partners, regulatory bodies, and cross-functional teams to deliver impactful programs that strengthen the Bank’s position in the market. We foster a culture of excellence, collaboration, and innovation, empowering our people to take ownership, drive change, and build rewarding careers in financial services.