Insurance Policy & Claims Coordination Specialist

Autoprotect Insurance Agency and Services Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading insurance agency in Quezon City is looking for a Coordinator to manage client interactions, policy issuance, and claims processing. The ideal candidate has a strong background in customer service, excellent communication skills, and proficiency in office software. This role requires a high school diploma and at least a year of experience in a similar field. Join a dynamic team focused on delivering exceptional client support.

Qualifications

• 1 year of experience in an insurance or administrative role.
• Experience in the insurance industry is a plus.

Responsibilities

• Ensure smooth communication and workflow between clients and account officers.
• Handle incoming and outgoing calls to assist clients with inquiries.
• Process and release insurance policies based on client requests.
• Guide clients through the claims process.
• Notify clients of upcoming policy renewals.

Skills

Basic knowledge of insurance products

Strong organizational skills

Excellent communication skills

Ability to handle multiple tasks

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Associate's or Bachelor’s degree in Business Administration or Insurance

Tools

Microsoft Office Suite

Insurance management software

Job description

A leading insurance agency in Quezon City is looking for a Coordinator to manage client interactions, policy issuance, and claims processing. The ideal candidate has a strong background in customer service, excellent communication skills, and proficiency in office software. This role requires a high school diploma and at least a year of experience in a similar field. Join a dynamic team focused on delivering exceptional client support.