Automotive Insurance Coordinator - Claims & Coverage

Recruitify_HR; Cebu City; On-site; PHP 187,878 - 225,041; Full time

Job summary

A hiring firm in Cebu City is looking for a candidate to assist clients with automotive insurance concerns. This role requires guiding customers through the claims process and verifying coverage for vehicle repairs. Candidates must have a High School or SHS diploma, possess a valid driver’s license, and have at least one year of experience in an international Voice BPO setting. Upper-Intermediate English proficiency is necessary for successful communication in this role.

Qualifications

• 1 year of international Voice BPO experience is required.
• Possess a valid Drivers License is mandatory.

Responsibilities

• Assist policyholders with automotive insurance concerns.
• Guide customers through the claims process.
• Verify coverage for vehicle repairs.

Skills

Upper-Intermediate English proficiency

Customer service expertise

Knowledge of vehicle terminology

Education

High School Graduate or SHS Graduate

Job description

A hiring firm in Cebu City is looking for a candidate to assist clients with automotive insurance concerns. This role requires guiding customers through the claims process and verifying coverage for vehicle repairs. Candidates must have a High School or SHS diploma, possess a valid driver’s license, and have at least one year of experience in an international Voice BPO setting. Upper-Intermediate English proficiency is necessary for successful communication in this role.