Insurance Customer Care Specialist

Concentrix Philippines

Quezon City

On-site

PHP 276,000 - 324,000

Full time

14 days+
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Job summary

Concentrix Philippines is hiring a Customer Service Representative specialising in Insurance for our Quezon City UP Ayala location. You will be the voice of our insurance clients, handling inbound and outbound calls, answering policyholder inquiries, processing requests, and resolving issues with empathy and professionalism.

This is a full-time role offering a competitive package including a ₱23,000 basic salary plus ₱35,000 sign-on benefits.

Responsibilities

  • Handle inbound and outbound calls with empathy and professionalism.
  • Respond to customer inquiries and process requests related to insurance.
  • Resolve issues to maintain customer satisfaction and loyalty.
  • Collaborate with teams to support insurance partners.

Job description

Concentrix Philippines is hiring a Customer Service Representative specialising in Insurance for our Quezon City UP Ayala location. You will be the voice of our insurance clients, handling inbound and outbound calls, answering policyholder inquiries, processing requests, and resolving issues with empathy and professionalism.

This is a full-time role offering a competitive package including a ₱23,000 basic salary plus ₱35,000 sign-on benefits.

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