Insurance CSR – P&C Broker Support (Taguig Onsite)

Gratitude Philippines; Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

Gratitude Philippines in Taguig is looking for Senior High School graduates with 0–17 months of BPO voice experience for an on-site customer service role in financial services or non-life insurance. Strong verbal communication and attention to detail in policy inquiries are essential. Preference for candidates with 1 year of Property & Casualty or general insurance experience.

The position is onsite at Taguig with a same-day job offer after interview, which can be conducted virtually or onsite.

Qualifications

• Senior High School graduates with 0–17 months of BPO voice experience in any account.
• Preferably with at least 1 year of Property & Casualty, Non-life, or General Insurance experience.
• Strong verbal communication for professional client interactions.
• Customer service background in financial services or non-life insurance preferred.
• Detail-oriented in handling policy inquiries.

Responsibilities

• Handle routine policy inquiries from clients.
• Provide courteous and accurate information to customers.
• Assist customers with insurance product details and claims-related questions.

Skills

BPO experience

Verbal communication

Education

Senior High School Graduate

Job description

Gratitude Philippines in Taguig is looking for Senior High School graduates with 0–17 months of BPO voice experience for an on-site customer service role in financial services or non-life insurance. Strong verbal communication and attention to detail in policy inquiries are essential. Preference for candidates with 1 year of Property & Casualty or general insurance experience.

The position is onsite at Taguig with a same-day job offer after interview, which can be conducted virtually or onsite.