Insurance Claims QA Specialist - Hybrid Role

Hammerjack Pty Ltd; Taguig; Hybrid; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Hybrid work

Life insurance

Travel insurance

Career development

Job summary

Steadfast Group in Bonifacio Global City Taguig is seeking a Claims Analyst to audit calls, support claim teams, improve processes, and review payments. You will work with internal and external stakeholders, maintain relationships, and contribute to a high standard of service.

The role requires 2–5 years of claims experience, a Bachelor's degree, and excellent English communication, with a hybrid work arrangement and a collaborative culture that rewards initiative and accuracy.

Qualifications

• 2–5 years previous claims experience.
• Bachelor's Degree required.
• Strong organizational skills and customer focus.
• Excellent English communication skills (verbal and written).
• Good understanding of business and claim processes; proactive and detail oriented.

Responsibilities

• Audit phone calls and file audits.
• Provide feedback to claim teams to improve service.
• Review and approve payments.
• Maintain relationships with customers and stakeholders.
• Support other areas during busy periods.

Skills

Organizational skills

Customer focus

Verbal and written English

Understanding of claim processes

Multi-tasking

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Steadfast Group in Bonifacio Global City Taguig is seeking a Claims Analyst to audit calls, support claim teams, improve processes, and review payments. You will work with internal and external stakeholders, maintain relationships, and contribute to a high standard of service.

The role requires 2–5 years of claims experience, a Bachelor's degree, and excellent English communication, with a hybrid work arrangement and a collaborative culture that rewards initiative and accuracy.