Instructional Designer

IBM; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

IBM Consulting is hiring an instructional design specialist to create engaging training for telecom operations, including instructor-led, virtual, and blended formats. You will conduct needs assessments, develop comprehensive learning materials, and collaborate with SMEs to ensure content accuracy and alignment with operational goals.

Strong writing skills and proficiency with PowerPoint/Word and eLearning tools are essential, along with the ability to manage multiple projects under tight

Qualifications

• Two years of college or equivalent work experience in instructional design or training development.
• Excellent writing, grammar, and content-development skills.
• Ability to simplify complex telecom processes and tools.
• Strong time-management and organizational skills.
• Effective interpersonal and collaboration skills.
• Proficiency with design tools (PowerPoint, Word) and familiarity with eLearning authoring tools.
• Ability to handle multiple projects under deadline pressure.

Responsibilities

• Design engaging instructor-led, virtual, and blended learning solutions for telecom operations
• Conduct needs assessments and recommend appropriate learning interventions
• Develop storyboards, scripts, participant guides, facilitator guides, job aids, assessments, and performance support tools
• Collaborate with SMEs to ensure content accuracy, relevance, and operational alignment
• Apply instructional models and adult learning principles to all materials
• Maintain design standards, templates, and documentation
• Review training effectiveness and propose updates when required
• Support development and launch of new learning content in partnership with eLearning developers

Skills

Instructional design

Training development

Writing

Time management

Collaboration

PowerPoint

Word

eLearning tools

Multitasking

Education

Two years of college or equivalent

Tools

PowerPoint

Word

eLearning authoring tools

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

• Design engaging instructor-led, virtual, and blended learning solutions for telecom operations
• Conduct needs assessments and recommend appropriate learning interventions
• Develop storyboards, scripts, participant guides, facilitator guides, job aids, assessments, and performance support tools
• Collaborate with SMEs to ensure content accuracy, relevance, and operational alignment
• Apply instructional models and adult learning principles to all materials
• Maintain design standards, templates, and documentation
• Review training effectiveness and propose updates when required
• Support development and launch of new learning content in partnership with eLearning developers

Required Technical And Professional Expertise

• Two years of college or equivalent work experience in instructional design or training development
• Excellent writing, grammar, and content-development skills
• Ability to simplify complex telecom processes and tools
• Strong time-management and organizational skills
• Effective interpersonal and collaboration skills
• Proficiency with design tools (PowerPoint, Word) and familiarity with eLearning authoring tools
• Ability to handle multiple projects under deadline pressure