Inside Sales Specialist (ePayment Account)

TDCX Malaysia; Cebu City; On-site; PHP 360,000 - 480,000; Full time

Job summary

TDCX Malaysia in Cebu City, Philippines is seeking an Inside Sales Specialist to manage the full sales cycle for an ePayment Gateway Solution, engaging at CTO/COO/CFO levels of SME in North America.

Ideal candidates have a diploma or higher, strong English communication, and the ability to lead inbound inquiries with a consultative approach while thriving in a fast-paced, multi-system environment.

Qualifications

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, bachelor's degree, Post Graduate Diploma, Professional Degree, master's degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and motivation to exceed expectations.
• Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time.
• Excellent verbal and written communication skills in English and the language of supporting market.

Responsibilities

• Identify high-potential prospective users from inbound leads using Salesforce CRM.
• Serving at first point of contact with many new and growing businesses interested in our ePayment Gateway Solution.
• Own the full sales cycle from lead to close for SME businesses.
• For non-sales leads, route the lead to the most appropriate queue based on the rules while maintaining a premier user experience.

Skills

English proficiency

Communication skills

Time management

Multi-tasking

Education

Diploma

Bachelor's degree

Postgraduate degree

Job description

As an Inside Sales Specialist, you will manage full sales cycle in one Global Leader Account aboutePayment Gateway Solution, capable of engaging in business-level and technical conversations at multiple levels of the organization, includingCTO, COO, and CFO of SME businesses fromNorth America

Understand thebuyer journeyand can lead short stakeholder deals as well as complex multi-party sales in a highlyconsultative manner.

Get used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge.

Key Responsibilities & Workflow

Identify high-potential prospective users frominbound leadsusing Salesforce CRM

Serving at first point of contact with many new and growing businesses interested in our ePayment Gateway Solution.

Own the full sales cycle from lead to close for SME businesses

For non-sales leads, or specific inbound sales leads, route the lead to the most appropriate queue based on the rules while maintaining a premier user experience

Who are we looking for?

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, bachelor's degree, Post Graduate Diploma, Professional Degree, master's degree in any field.

Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.

Strong time management skills and motivation to exceed expectations

Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time

Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

Excellent verbal and written communication skills in English and the language of supporting market

Information Technology Services 1,001-5,000 employees

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

TDCX Malaysia

Kuala Lumpur City Centre, Kuala Lumpur, MY