Inside Sales Coordinator

Pioneer Square Brands; Pasig; On-site; PHP 1,778,304 - 2,963,841; Full time

Job summary

A leading sales organization seeks an Inside Sales Channel Coordinator in Silver City, Pasig. The role supports revenue growth by coordinating sales activities across indirect channels, aiding partners with pricing, order processing, and ongoing support. Ideal candidates have 2+ years in inside sales, strong organizational skills, and CRM proficiency. This hybrid position requires an ability to work night shifts. Join us to enhance partner relationships and drive revenue through efficient sales processes.

Qualifications

• 2+ years of experience in inside sales or channel support.
• Experience working with distributors or partner sales models is required.
• Ability to work in hybrid night shift in Silver City, Pasig.

Responsibilities

• Act as primary inside sales contact for assigned channel partners.
• Prepare and process quotes, sales orders, and partner agreements.
• Generate regular reports on channel sales performance and forecasts.
• Work closely with Channel Sales Managers, Marketing, and Operations.

Skills

Organizational skills

Communication skills

Attention to detail

Proficiency in CRM systems

Excel/Google Sheets skills

Tools

Salesforce

HubSpot

Job description

Inside Sales Channel Coordinator

Location: Silver City, Pasig, Metro Manila (Hybrid)

About the Role

The Inside Sales Channel Coordinator supports revenue growth by coordinating sales activities across indirect sales channels, including distributors, resellers, and strategic partners. This role serves as a key liaison between internal sales teams and external channel partners, ensuring smooth execution of sales processes, accurate reporting, and timely partner support.

The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced, metrics-driven sales environment.

Key Responsibilities

Channel & Partner Support

• Act as the primary inside sales contact for assigned channel partners
• Support partners with pricing requests, product information, order processing, and documentation
• Coordinate onboarding, training logistics, and ongoing partner communications
• Track partner inquiries and ensure timely follow-up and resolution

Sales Coordination & Administration

• Prepare and process quotes, sales orders, contracts, and partner agreements
• Maintain accurate partner and opportunity data in the CRM system
• Coordinate deal registrations, approvals, and discount requests
• Support channel promotions, incentives, and sales campaigns

Reporting & Performance Tracking

• Generate regular reports on channel sales performance, pipeline, and forecasts
• Monitor partner activity and flag risks or opportunities to channel leadership
• Ensure data accuracy for commissions, rebates, and incentive programs

Cross-Functional Collaboration

• Work closely with Channel Sales Managers, Marketing, Finance, and Operations
• Coordinate marketing collateral distribution and campaign execution for partners
• Assist with product launches and sales enablement initiatives

Qualifications

• 2+ years of experience in inside sales, sales coordination, or channel support
• Experience working with distributors, resellers, or partner sales models
• Proficiency in CRM systems (Salesforce, HubSpot, or similar)
• Strong organizational skills with high attention to detail
• Excellent written and verbal communication skills
• Experience in B2B, technology, SaaS, or hardware sales environments
• Understanding of channel sales structures, deal registration, and incentives
• Strong Excel/Google Sheets and reporting skills
• Ability to manage multiple priorities and deadlines
• Ability and willingness to work on a hybrid night shift work setup in Silver City, Pasig

Key Competencies

• Partner-focused mindset
• Sales process discipline
• Data accuracy and reporting
• Cross-functional collaboration
• Proactive problem-solving

Metrics for Success

• CRM accuracy rate
• Partner inquiry response time
• Quote and order processing turnaround within defined SLA
• On-time reporting with zero critical data discrepancies
• Positive feedback from channel partners and internal sales stakeholders