Innovations & Systems Improvement Specialist

MR DIY Philippines; Quezon City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A retail company in Metro Manila seeks a Specialist for Innovations & Systems Improvement to enhance retail efficiency through process improvements and system support. This position involves assisting in data gathering, system testing, training coordination, and monitoring adoption at store levels. The ideal candidate holds a bachelor's degree and has 1-3 years of relevant experience, with strong analytical and communication skills. Proficiency in MS Office is required. Travel to stores may be necessary.

Qualifications

• 1-3 years of experience in process improvement, business analysis, or retail operations.
• Strong analytical and documentation skills are necessary.
• Basic knowledge of process mapping and familiarity with retail systems is an advantage.

Responsibilities

• Assist in reviewing current store processes to identify inefficiencies.
• Support UAT activities for new tools or system enhancements.
• Prepare training materials for system and process rollouts.
• Track adoption rates and monitor KPIs at the store level.
• Maintain accurate and updated SOPs and workflow documents.

Skills

Analytical skills

Documentation skills

Communication skills

Coordination skills

Education

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Information Systems

Bachelor’s degree in Business Management

Tools

MS Office

Testing tools

Workflow software

Job description

A retail company in Metro Manila seeks a Specialist for Innovations & Systems Improvement to enhance retail efficiency through process improvements and system support. This position involves assisting in data gathering, system testing, training coordination, and monitoring adoption at store levels. The ideal candidate holds a bachelor's degree and has 1-3 years of relevant experience, with strong analytical and communication skills. Proficiency in MS Office is required. Travel to stores may be necessary.