INFORMATION TECHNOLOGY INTERN

RADIUS TELECOMS INC.; Metro Manila; On-site; PHP 67,000 - 134,000; Full time

Job summary

Radius Telecoms, Inc. is seeking an Information Technology Intern (Service Desk / End user Computing Lead) to provide direct technical assistance to employees for network, hardware and software issues.

You will install and maintain computer systems on desktops and laptops, resolving internet and network access issues and providing printer support. The role includes training staff on software and hardware use, diagnosing causes of malfunctions, and coordinating repairs or external support as

Qualifications

• Currently enrolled in a Bachelor of Science in Computer Science/Information Technology or related course.
• Willing to work On Site at Rockwell Business Center, Ortigas Ave. Pasig City.
• Preferably with a minimum of 2 months internship experience.

Responsibilities

• Respond to user requests for service, troubleshoot problems and help develop solutions.
• Support PC/Laptop/Printer hardware components, desktop OS software, and application software.
• Perform minor repairs to equipment and arrange for other servicing needs.
• Provide backup technical support for network including router, firewall, and wireless access point.
• Maintains open communication and positive working relationship with staff.
• Perform other duties/projects as assigned.

Education

Bachelor of Science in Computer Science/Information Technology or related courses

Job description

About the role

The Information Technology Intern (Service Desk / End user Computing Lead) will provide direct technical assistance and support to Radius Telecoms, Inc. employees for network, hardware and software issues. Duties include installing and maintaining computer systems including software and hardware on desktops and laptops, resolving internet and network access issues (both wired and wireless), providing network printer support, meeting with employees to provide one-on-one technical assistance as needed/requested, providing training to staff on software and hardware use, determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.

Key responsibilities

• Respond to user requests for service, troubleshoot problems and help develop solutions.

• Support PC/Laptop/Printer hardware components, desktop operating system software, and application software.

• Perform minor repairs to equipment and arrange for other servicing needs.

• Provide backup technical support for network including router, firewall, and wireless access point.

• Maintains open communication and positive working relationship with staff.

• Perform other duties/projects as assigned.

About you

• Currently Enrolled in Bachelor of Science in Computer Science/Information Technology or any related courses

• Willing to Work On Site at Rockwell Business Center, Ortigas Ave. Pasig City

• Preferably with minimum of 2 months required of Internship.