Influencer Service Lead (with HR & Recruitment exp)

Klaiya; Metro Manila; Sur place; PHP 1 200 000 - 2 000 000; Plein temps

Résumé du poste

Klaiya in Binondo seeks an Influencer Service Lead to own campaigns and talent sourcing. You will combine influencer strategy with HR operations to source talent, manage contracts, and oversee remote support staff and creators.

Role requires HR background with Recruitment and Employee Relations focus, plus 3+ years in influencer marketing and remote team leadership. This is a full-time, on-site position in Manila.

Qualifications

• On-site work in Binondo, Manila with standard HR practices.
• 3+ years in influencer marketing and creator campaigns.
• Experience recruiting, negotiating, and onboarding talent.
• Proven ability to manage remote staff and contractors.
• Strong contract handling, dispute resolution and organization.

Responsabilités

• Own influencer strategy and end-to-end creator partnerships.
• Source, interview, onboard influencers and external contacts.
• Oversee remote staff and contract dynamics with discipline.
• Handle ER, compliance, rate negotiations and disputes.
• Coordinate daily with Klaiya's in-house team at Binondo.

Connaissances

Influencer marketing

HR recruitment

Remote management

Communication

Description du poste

About Klaiya

At Klaiya, we are committed to building impactful brand experiences and fostering strong digital communities. We are looking for a dynamic and structured Influencer Service Lead to join us at our Binondo office. This unique role combines influencer strategy with core HR operations to build and manage top-tier creator and support networks.

Role Overview

This is a full-time, strictly on-site position based in Binondo. You will own our influencer marketing campaigns while using your HR background (Recruitment & Employee Relations) to source talent, handle contract dynamics, and oversee remote support staff and creators.

Key Responsibilities

• Influencer Strategy & Execution: End-to-end management of creator partnerships, campaign briefs, product distribution, and performance tracking (conversions, engagement, EMV) across TikTok, Instagram, and Facebook.
• Recruitment & Talent Acquisition: Source, interview, negotiate with, and onboard influencers, content creators, and external agency contacts using structured recruitment practices.
• Remote Employee Leadership: Manage, monitor, and maintain high performance among remote employees, virtual assistants, or external contractor teams.
• Employee Relations (ER) & Compliance: Serve as the point of contact for contractor/creator disputes, contract enforcement, rate negotiations, and maintaining strong professional standards.
• On-site Coordination: Collaborate daily with Klaiya's in-house team at our Binondo office to keep campaigns aligned with company goals.

Requirements

• Work Setup: Ability to work 100% on-site at our Binondo, Manila office (Monday to Friday).
• HR Experience: Professional background in Human Resources, with demonstrated focus on Recruitment / Talent Acquisition and Employee Relations.
• Influencer Marketing: 3+ years experience driving creator campaigns, negotiating rates, and tracking marketing metrics.
• Remote Management: Proven ability to manage and motivate remote employees or distributed contractor teams.
• Key Skills: Strong interpersonal communication, contract handling, dispute resolution, and organization.