Inbound Sales Representative

Globaltize; Philippines; Remote; PHP 240,000 - 360,000; Full time

Job summary

Globaltize is seeking an Inbound Sales Representative / Appointment Setter to turn phone inquiries into booked service appointments. This full-time remote role requires skilled communication and the ability to educate customers on diagnostics and pricing.

You will handle high-volume inbound calls, qualify prospects, and schedule same-day or next-day appointments for field technicians, contributing to company growth while working CST hours.

Qualifications

• Must have prior experience in inbound sales and appointment setting.
• Excellent verbal communication and professional phone presence.
• Advanced objection handling and ability to lead structured sales conversations.
• Strong attention to detail when communicating policy and service information.

Responsibilities

• Answer and qualify inbound phone inquiries with professionalism and enthusiasm.
• Educate prospective customers on diagnostic fees, service warranties, and company policies.
• Address and overcome customer objections by emphasizing service value and convenience.
• Book same-day and next-day diagnostic and repair appointments for field technicians.

Skills

Inbound sales

Appointment setting

Phone communication

Objection handling

Closing calls

Detail oriented

Job description

Job Title:

Inbound Sales Representative / Appointment Setter

Work Hours:

Full-Time (40 hours/week)

Schedule/Timezone:

Monday to Saturday, 7:00 AM – 1:00 PM or 1:00 PM – 7:00 PM CST

Overview

Are you an inbound sales representative looking to convert phone inquiries into booked appointments?

We are partnering with a rapidly growing mobile automotive diagnostic and repair business. They are seeking an Inbound Sales Representative to convert high-volume phone inquiries into booked service appointments. In this role, you will serve as the primary voice of the brand, educating callers on the diagnostic process and value proposition to drive business growth.

Key Responsibilities

• Answer and qualify inbound phone inquiries with professionalism and enthusiasm.
• Educate prospective customers on diagnostic fees, service warranties, and company policies.
• Address and overcome customer objections by emphasizing service value and convenience.
• Book same-day and next-day diagnostic and repair appointments for field technicians.

Must-Have Requirements

• Prior experience in inbound sales and appointment setting.
• Natural sales talent with proven success building rapport and closing calls.
• Excellent verbal communication skills and a professional phone presence.
• Advanced objection handling skills with the ability to lead structured sales conversations.
• Strong attention to detail when communicating policy details and service information.
• Highly reliable work ethic with a career-focused mindset for long-term growth.

Nice-to-Have Requirements

• Professional experience within the automotive repair or mobile service industry.

Why Join Us?

This is a full-time, remote position within the mobile automotive repair and service industry. It offers an opportunity for long-term career growth with a rapidly growing company.