Inbound Provider Relations Specialist

MedRisk; Mandaluyong; On-site; PHP 391,000 - 670,000; Full time

Job summary

MedRisk is seeking a Provider Specialist Level 1 to join its inbound call center team in the Philippines. You will represent Provider Relations, handle provider inquiries via phone and email, and support portal enrollment and special projects.

The role requires meticulous data entry, cross-functional collaboration, and adherence to privacy and confidentiality policies. Strong communication and problem-solving skills are essential.

Responsibilities

• Represent Provider Relations
• Handle provider inquiries via phone and email
• Support portal enrollment and special projects
• Maintain accurate documentation
• Adhere to confidentiality policies

Job description

MedRisk is seeking a Provider Specialist Level 1 to join its inbound call center team in the Philippines. You will represent Provider Relations, handle provider inquiries via phone and email, and support portal enrollment and special projects.

Strong communication and problem-solving skills are essential. The role requires handling multiple tasks, maintaining accurate documentation, and delivering high-quality service while adhering to confidentiality policies.