Call Center Support Pro – Equity & Bonuses

Neksjob Philippines; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines in Cebu City is seeking a Call Center Agent - General Customer Support to handle customer calls, assist inquiries, resolve concerns, and provide efficient support in a fast-paced environment.

This on-site role requires at least 1 year in a call center, strong communication and problem-solving skills, basic computer and typing ability, and the capacity to multitask while maintaining accuracy and professionalism. Training and development are provided.

Qualifications

• At least 1 year of call center experience.
• Good communication and customer service skills.
• Strong problem-solving and active listening.
• Basic computer and typing skills.
• Ability to multitask and work under pressure.

Responsibilities

• Handle inbound and outbound customer calls.
• Assist with customer inquiries and service requests.
• Resolve complaints and account concerns.
• Provide accurate information and solutions.
• Process customer requests and transactions.
• Maintain records of customer interactions.
• Meet productivity and quality standards.

Skills

Call center exp

Communication skills

Problem solving

Active listening

Typing skills

Multitasking

Job description

Neksjob Philippines in Cebu City is seeking a Call Center Agent - General Customer Support to handle customer calls, assist inquiries, resolve concerns, and provide efficient support in a fast-paced environment.

This on-site role requires at least 1 year in a call center, strong communication and problem-solving skills, basic computer and typing ability, and the capacity to multitask while maintaining accuracy and professionalism. Training and development are provided.