Inbound Call Center Agent — Equity, Bonuses & Growth

Neksjob Philippines; Pangasinan; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines is seeking an experienced Call Center Agent to handle incoming customer calls, assist with inquiries, account concerns, and service requests, and ensure timely resolutions. You will verify and update customer information, document interactions, and follow company policies.

Requirements include at least 1 year in a call center and strong customer service and problem-solving skills. The role offers incentives such as an Equity Incentive Plan, Commission, and other incentives as

Qualifications

• At least 1 year of call center experience.
• Good customer service and problem-solving skills.

Responsibilities

• Answer incoming customer calls professionally.
• Verify and update customer information.
• Handle inquiries and complaints.
• Provide appropriate solutions and assistance.
• Document all customer interactions.
• Follow company policies and procedures.

Skills

Call center experience

Customer service

Problem solving

Job description

Neksjob Philippines is seeking an experienced Call Center Agent to handle incoming customer calls, assist with inquiries, account concerns, and service requests, and ensure timely resolutions. You will verify and update customer information, document interactions, and follow company policies.

Requirements include at least 1 year in a call center and strong customer service and problem-solving skills. The role offers incentives such as an Equity Incentive Plan, Commission, and other incentives as