Inbound Call Center Agent — Equity, Bonuses & Growth

Neksjob Philippines; Pangasinan; Sur place; PHP 201 000 - 290 000; Plein temps

Avantages offerts par ce poste

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Résumé du poste

Neksjob Philippines is seeking an experienced Call Center Agent to handle incoming customer calls, assist with inquiries, account concerns, and service requests, and ensure timely resolutions. You will verify and update customer information, document interactions, and follow company policies.

Requirements include at least 1 year in a call center and strong customer service and problem-solving skills. The role offers incentives such as an Equity Incentive Plan, Commission, and other incentives as

Qualifications

• At least 1 year of call center experience.
• Good customer service and problem-solving skills.

Responsabilités

• Answer incoming customer calls professionally.
• Verify and update customer information.
• Handle inquiries and complaints.
• Provide appropriate solutions and assistance.
• Document all customer interactions.
• Follow company policies and procedures.

Connaissances

Call center experience

Customer service

Problem solving

Description du poste

Neksjob Philippines is seeking an experienced Call Center Agent to handle incoming customer calls, assist with inquiries, account concerns, and service requests, and ensure timely resolutions. You will verify and update customer information, document interactions, and follow company policies.

Requirements include at least 1 year in a call center and strong customer service and problem-solving skills. The role offers incentives such as an Equity Incentive Plan, Commission, and other incentives as