Inbound Call Center Agent — Growth, Equity & Training

Neksjob Philippines; Muntinlupa; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in Muntinlupa is seeking an experienced On-site Call Center Agent to handle incoming customer calls and assist with inquiries, account concerns, complaints, and service requests.

The role requires at least 1 year of call center experience and strong customer service and problem-solving skills. Compliance with company policies is essential, with opportunities for performance-based incentives and professional development.

Qualifications

• At least 1 year of call center experience.
• Good customer service and problem-solving skills.

Responsibilities

• Answer incoming customer calls professionally.
• Verify and update customer information.
• Handle inquiries and complaints.
• Provide appropriate solutions and assistance.
• Document all customer interactions.
• Follow company policies and procedures.

Skills

Call center experience

Customer service

Communication skills

Education

High School Diploma

Job description

Neksjob Philippines in Muntinlupa is seeking an experienced On-site Call Center Agent to handle incoming customer calls and assist with inquiries, account concerns, complaints, and service requests.

The role requires at least 1 year of call center experience and strong customer service and problem-solving skills. Compliance with company policies is essential, with opportunities for performance-based incentives and professional development.