Import Documentation Executive

MSC Mediterranean Shipping Company Philippines Inc; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

MSC Mediterranean Shipping Company Philippines Inc. is seeking a dedicated Import Documentation Specialist to process and support manifest documentation, DO releases, and related compliance tasks for shipments through Manila operations.

Responsibilities include validating data, resolving discrepancies, and coordinating with brokers, consignees, and internal teams to ensure timely, accurate documentation and smooth vessel operations.

Qualifications

• Bachelor’s degree in a relevant field as listed.
• 1–2 years of shipping, logistics, or import/export documentation experience preferred.
• Strong understanding of shipping/logistics processes and regulatory requirements.
• Proven ability to handle inquiries and maintain accurate documentation.

Responsibilities

• Process and support import manifest documentation and DO release activities accurately and on time.
• Validate Bayplan, Discharging List, and port data for accuracy.
• Resolve data discrepancies and fix rejected submissions (BL details, consignee info, charges).
• Coordinate with POL and logistics systems issues via SNOW when needed.
• Manage manifest amendments with brokers, consignees, and vendors.
• Provide timely responses to inquiries on manifest status and regulatory concerns.
• Prepare and distribute required documents and maintain vessel records.

Skills

Manifest processing

Data validation

Stakeholder coordination

Communication skills

Attention to detail

Process improvement

Education

Bachelor’s Degree in Customs Administration, Logistics and Supply Chain Management, Transportation Management, Business Administration, International Trade, Maritime Studies or related field

Tools

E2M system

SNOW

OVA

CDEC

Job description

AbouttheCompany

MSCMediterraneanShippingCompany(MSC),isaglobalbusinessengagedintheshippingsector.Asoneoftheworld’sleadingcontainershippingandlogisticscompanies,MSCoperatesinmorethan155countrieswithaglobalnetworkofoffices,vessels,anddedicatedprofessionalsconnectingbusinessesandcommunitiesacrosscontinents.

Foundedin1970,MSCisbuiltonstrongvaluesoflong-termrelationships,trust,andentrepreneurialspirit.Ourpeopleareattheheartofeverythingwedo,workingtogethertodeliverreliable,innovativelogisticssolutionsthatsupportglobalcommerce.

JoiningMSCmeansbecomingpartofatrulyglobalorganizationcommittedtoexcellence,collaboration,andshapingthefutureofsustainableshipping.

JobPurpose

Toprocessandsupportimportmanifestdocumentationand DeliveryOrderreleaseactivitiesaccuratelyandontime,ensuringcompliancewithoperationalrequirements,customeraccountverification,documentationcontrols,andstakeholdercoordination.

KeyResponsibilities

1.ManifestProcessing&Compliance(.5)

• CoordinatewithPortofLoading(POL)toobtaincompleteandtimelymanifestinstructions.

• Validate,finalize,andsubmitmanifeststhroughtheE2Msystemincompliancewithcustomsregulations.

• PerformCDECprocessing,includinguploadingofmanifestfilesfromOVAandconductingE*TRADEvalidationandreconciliation.

2.DataValidation&IssueResolution

• ReviewandvalidateBayplanandDischargingListpervesselandportofdischarge(POD).

• Identifyandinvestigatediscrepancies(e.g.,EMCissues,incorrectchargecodes,missingcontainers/applications).

• TroubleshootrejectedCDECsubmissionsbyverifyingBLdetails(consignee,shipper,forwarder,BOLnaturecodes)andensuringdataalignmentbetweenOVAandCDEC.

• CoordinatewithPOLandlogsystem-relatedissuesthroughSNOWasnecessary.

3.ManifestAmendments&ExceptionHandling

• Managemanifestamendmentsincoordinationwithbrokers,consignees,andvendors.

• Securerequiredapprovals,requestquotations,andendorseamendmentstoFinanceforprocessing.

• Providesupportforre-exportationrequirementsincoordinationwithPOL,vendors,andconsignees.

4.StakeholderCoordination&Communication

• Respondtoinquiriesrelatedtomanifeststatus,tagging,amendments,andregulatoryconcerns.

• Maintainactivecommunicationwithconsignees,POLs,transshipmentports,importcustomerserviceandrelevantagenciestoensuresmoothoperations.

5.Documentation&Reporting

• Extract,prepare,anddistributerequireddocuments,includingBLlistingsandmanifestcopiesforVesselOperations.

• Maintainaccurate,complete,andup-to-daterecordspervessel/voyagetoensuretraceabilityandauditcompliance.

6.OperationalSupport&ContinuousImprovement

• Monitormanifesttimelinesandensureadherencetosubmissiondeadlines.

• Supportprocessimprovementsandsystemenhancementsforoperationalefficiency.

• Performadditionaldutiesasassignedinlinewithbusinessrequirements.

7.DeliveryOrderProcessing(.5)

• Manageend-to-endDeliveryOrder(DO)processing,includingverificationofcustomeraccountstatus(cash/credithold),executionofDOreleasesinOVA,andhandlingexceptionssuchasEMCcases,containerrelease,tariffadjustments,CONDEPprocedures,andTelexreleases.

• MaintainaccuraterecordsofsurrenderedImportOriginalBillsofLading(OBLs)andensureallvessel/voyagedataisupdatedinatimelymannerforauditandcontrolpurposes.

• ExecuteWEBCROrequestsforoutportentriesandcoordinatewithconsignees,PortsofLoading(POL),transshipmentports,andotherstakeholderstosupportoperationalrequirements.

8.PerformotherrelatedtasksasassignedinsupportofimportdocumentationandDOreleaseoperations.

KeyExperience&Qualifications

• Bachelor’sDegreeinCustomsAdministration,LogisticsandSupplyChainManagement,TransportationManagement,BusinessAdministration,InternationalTrade,MaritimeStudies,oranyrelatedfield.

• Atleast1–2yearsofrelevantexperienceinshipping,logistics,orimport/exportdocumentation,particularlyinimportmanifestprocessing,importdocumentation,andapplicablecustomslaws,rules,andregulations.

• Solidunderstandingofshippingandlogisticsprocesses,includingbooking,cargotracking,customsclearance,andinternationalshippingdocumentation.

• Provenexperienceinhandlingcustomerinquiries,complaints,andservicesupportthroughphone,email,andface-to-faceinteractions.

• Strongattentiontodetailwiththeabilitytoensureaccuracyandcomplianceindocumentationandreporting.

• Effectivecommunicationandcoordinationskillswhendealingwithinternalteams,customers,andexternalstakeholders.

KeyCompetencies&Skills

• Demonstratesclear,concise,andprofessionalverbalandwrittencommunicationskills.

• Maintainsapositiveattitudeandprofessionaldemeanorinallinteractions.

• Possessesstronganalyticalandproblem-solvingcapabilities.

• Abilitytoperformeffectivelyunderpressurewhilemaintainingaccuracyandquality.

• Strongtimemanagementandorganizationalskills,withtheabilitytomeettightdeadlines.

• In-depthunderstandingofcompanyproducts,services,andoperationalprocesses.

• Abilitytosimplifyandclearlyexplaincomplexinformationtocustomersandstakeholders.

• Activelycontributestoprocessimprovementinitiativestoenhanceefficiencyandservicequality.

• Abilitytomanagemultipletasksrelatedtoshipmentcoordination,documentation,andcustomerfeedback,withstrongprioritizationofurgentrequests.