Import Customer Service

Rayomar Management, Inc.; Philippines; On-site; PHP 279,000 - 670,000; Full time

Job summary

Rayomar Management, Inc. in Makati City seeks a licensed Customs broker to manage import declarations and clearances for shipments across the Philippines. You will coordinate with agents, prepare permits, file entries, and monitor billing while ensuring compliance with Tariff and Customs Laws.

The role requires strong client relations, problem-solving, and proactive communication to optimize delivery and rates for local clients.

Qualifications

• Proven people skills (technical and functional).
• Preferably licensed Customs broker.

Responsibilities

• Classifies computes and declares the correct and rightful amount of duties & taxes.
• Prepares import permit application for PEZA and special zone shipments
• Lodges import entry (CUSDEC) via Customs Value Added Service Providers
• Communicates with BOC and other government agencies regarding permits/clearances to clear shipments
• Handles import clearance files from opening to closing, coordinating with agents and customers on status and billing

Skills

People skills

Market knowledge

Job description

• Classifies computes and declares the correct and rightful amount of duties & taxes
• Prepares import permit application for PEZA and special zone shipments
• Lodges import entry (CUSDEC) via Customs Value Added Service Providers
• Communicates with BOC and other government agencies regarding the import permits/clearances required to clear a shipment from Customs
• Handles the import clearance files from opening to closing of files including all job related functions, coordinating with agent and customers regarding status and other concerns, booking of truck, update on delivery status, sending of cargo photos and POD to origin agents, checking of cash advance liquidation, pro-forma billing and actual billing to agents and local clients v Submits rates proposal to target clients and responds to agent’s inquiry regarding operations, rates and other matters
• Assists in the preparation of e-manifest v Deposits and monitors Value Added Service Providers Fee balances
• Prepares KPI reports for monthly report/production.

Major Duties and Responsibilities

• To ensure that all imported shipments are properly declared and legally entered the Philippine jurisdiction in accordance with the Tariff and Customs Laws.
• To ensure that all shipments are properly monitored and cleared/released from Customs warehouse without additional charges & delivered to consignee according to standards.
• To maintain excellent business relationships with clients
• To ensure all inquiries pertaining to operations are replied to in a timely and precise manner
• To assist in securing new business opportunities with existing and target clients.

Skills and Personality Requirements

• proven people skills (technical and functional), strong market sector knowledge
• Preferably licensed Customs broker

LOCATION

Makati City