Import and Export Specialist

Offshore Business Processing; Pasig; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

HMO on Day 1

Bonuses, incentives, and recognition

Skill-building and training

Work-life balance

Opportunities to travel or cross-train

Collaborative culture

Job summary

Offshore Business Processing in the Philippines seeks a logistics professional to manage airfreight and export operations from Ortigas and Cubao onsite. You will handle shipments, documentation, and tracking while coordinating with clients and carriers.

The role offers growth within a collaborative team and opportunities to travel. Ideal candidates have 3–5 years in logistics, strong analytical and communication skills, and proficiency in Excel/Outlook.

Qualifications

• Bachelor's degree in business, logistics, or a related field preferred.
• 3–5 years in logistics, freight forwarding, or operations support.
• Proficient with Microsoft Office, especially Excel and Outlook.
• Strong communication skills, both oral and written.
• Familiarity with logistics and freight management systems.
• Strong analytical and problem-solving abilities.
• High attention to detail and delivering error-free outputs.
• Excellent organizational and time management, with the ability to prioritize multiple tasks.
• Able to work independently while collaborating with a team.
• Willing to shift schedule and be assigned to Cubao and Ortigas.

Responsibilities

• Execute import and export shipment registrations for airfreight and sea freight operations, ensuring correct documents (B/L, invoices, packing list).
• Arrange shipment bookings, order management, warehousing, transport assignments, and pickups per client/carrier requirements.
• Compile shipment details using reference data and support customs clearance processing.
• Handle Airfreight and Seafreight B-job registration and documentation.
• Prepare and process operational documents and reports, ensuring SOP and client compliance.
• Systematically manage operational emails and communicate with clients, carriers, and internal teams.
• Update client trackers and dashboards with accurate shipment status and milestones.
• Suggest process improvements and assist in SOPs and training materials.

Skills

Analytical skills

Problem solving

Organizational skills

Time management

Communication skills

Teamwork

Adaptability

Shifting schedule readiness

Education

Bachelor's degree in Business Administration / Logistics / Supply Chain

Tools

Microsoft Excel

Microsoft Outlook

Job description

Keep shipments on track, prep docs, and lead airfreight ops at OBP. Ready to own the role?

Salary : 20,000 - 30,000

Onsite work set up only in Ortigas and Cubao

• HMO on Day 1 – your health and peace of mind come first
• Bonuses, incentives, and recognition – we reward results
• Skill-building and training – we invest in your growth
• Work-life balance – because your time matters
• Opportunities to travel or cross-train as you grow
• A supportive, collaborative culture that brings out your best

Keep shipments on track, prep docs, and lead airfreight ops at OBP. Ready to own the role?

Salary : 20,000 - 30,000

Onsite work set up only in Ortigas and Cubao

• HMO on Day 1 – your health and peace of mind come first
• Bonuses, incentives, and recognition – we reward results
• Skill-building and training – we invest in your growth
• Work-life balance – because your time matters
• Opportunities to travel or cross-train as you grow
• A supportive, collaborative culture that brings out your best

Responsibilities

Operational Management

• Execute import and export shipment registrations for airfreight and sea freight operations, ensuring the correct application of key documents such as bill of lading, commercial invoices, packing list, container information, and other related references.
• Arrange shipment bookings, order management, warehousing, transport assignments, and pickups according to client and carrier requirements.
• Compile and register shipment details using reference data such as bill of ladings, invoices/packing lists, and job numbers. Compile imported articles for customs clearance processing.
• Handle Airfreight and Seafreight B-job registration and documentation.

Documentation and Compliance

• Prepare and process operational documents, including cargo arrival notices, invoices, outturn reports, and other required documentation.
• Ensure compliance with internal standard operating procedures (SOPs), client-specific requirements, and relevant regulations.
• Conduct quality assurance reviews on documentation and data entries to mitigate errors.

Communication and Email Management

• Systematically manage operational emails by sorting, tagging, and prioritizing communications to ensure prompt and appropriate action.
• Correspond professionally with clients, carriers, vendors, and internal departments to address shipment inquiries and resolve operational issues via call or email.

Tracking and Reporting

• Update and maintain client trackers, shipment status reports, and operational dashboards with complete accuracy.
• Monitor shipment milestones and elevate any issues or deviations to the appropriate parties in a timely manner.

Continuous Improvement

• Recommend process improvements, assist in development and revision of SOPs, work instructions, and training materials.
• Perform other related duties as assigned by the client
  

Requirements

• Bachelor's Degree in Business Administration, Supply Chain Management, Logistics, or a related field is preferred.
• With 3 to 5 years of experience in logistics, freight forwarding, or operational support roles.
• Proficient in Microsoft Office applications, particularly Excel and Outlook.
• Preferrably with good communication skills both oral and written.
• Familiarity with logistics and freight management systems is highly desirable.
• Strong analytical and problem-solving abilities.
• High attention to detail and commitment to delivering error-free outputs.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks.
• Effective verbal and written communication skills.
• Ability to work independently while maintaining a strong sense of teamwork and collaboration.
• Adaptability to a dynamic and fast-paced working environment.
• Willing and able to work on a shifting schedule and holiday.
• Willing to be assigned to Cubao and Ortigas