Implementation Specialist

Agile Software Solutions and Technologies OPC; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Performance Bonus

Health & Wellness Insurance

Well-Stocked Pantry

Maternity & Paternity Leave

Parental Leave

Sick Leave

Vacation Leave

Wedding Leave

Job summary

A technology solutions provider in Cebu City is seeking an Implementation Specialist. The role involves understanding client business processes, configuring software, and conducting training. Candidates should have a degree in a related field and 1-2 years of experience in software support or implementation. Strong analytical and problem-solving skills are essential. Performance bonuses and various leaves are part of the benefits.

Qualifications

• 1 to 2 years of experience in Software Support or Software Implementation.
• Able to identify, capture and translate business requirements for technical teams.
• Willing to travel to customer locations if needed.
• Configure the software being implemented to align with business processes.
• Provide training and support to end-users to ensure effective use of the software.
• Draft the necessary documentation (workflows) and guidelines for every business department.
• Organize and follow up on the software implementations.
• Analyze and manage issues arising during implementation and ensure timely resolution of issues.
• Willing to travel to customer location if needed
• Customer Support
• Interpersonal Skills
• Attention to Details

Responsibilities

• Understand client’s business processes and map requirements to software.
• Gather and analyze client requirements and document business processes.
• Conduct workshops and meetings with clients to understand needs.
• Configure software to match business processes.
• Provide end-user training and post-implementation support.
• Prepare project documentation and workflows.
• Coordinate software implementations and follow up on progress.
• Identify and resolve issues during deployment.

Skills

Strong analytical skills

Problem-solving skills

Interpersonal skills

Attention to details

Customer support

Travel flexibility

Education

Degree in Business Administration, Computer Science, Information Technology, or related field

Job description

Job Description

Agile Software Solutions and Technologies OPC

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Well-Stocked Pantry

Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave, Wedding Leave

Read More

We are looking for one Implementation Specialist to join our Project Team!

Job Summary:

• Understanding Client’s Business Processes: Understand the client’s business processes and map the requirements to the software being implemented.
• Requirement Elicitation: Gather and analyze client requirements, document business processes, and recommend solutions using the specific application or modules.
• Conducting Workshops: They conduct workshops and meetings with clients to understand their business needs and align with the functionality of the software being implemented accordingly.
• Configuration: Configure the software being implemented to align with business processes.
• Training: Provide training and support to end-users to ensure effective use of the software.
• Documentation: They draft the necessary documentation (workflows) and guidelines for every business department.
• Project Management: They organize and follow up on the software implementations.
• Issue Resolution: Analyze and manage issues arising during implementation and ensure timely resolution of issues.
• Education: Degree in Business Administration, Computer Science, Information Technology, Business Administration or a related field is required
• Experience: 1 to 2 years of experience in Software Support or Software Implementation
• Skills: Strong analytical and problem-solving skills are essential.
• Requirements Translation: Able to identify, capture and translate business requirements for technical teams.
• Travel: Willing to travel to customer location if needed
• Customer Support
• Interpersonal Skills
• Attention to Details

Cherry Lou Yparraguirre

HR Administrator Agile Software Solutions and Technologies OPC

Working Location

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