Implementation and Technical Engineer

i4 Asia Incorporated; Metro Manila; Hybrid; PHP 558,000 - 893,000; Full time

Job summary

i4 Asia Incorporated is looking for a hybrid Project Manager to coordinate software/Cloud/SaaS initiatives. You will attend partner trainings, address client technical concerns, and implement required use cases and solutions while leading user trainings.

The role requires 2+ years of experience and the ability to balance time, cost, quality, and scope across local and international clients. The position is hybrid—office visits, client meetings, and events are expected 2–3 days on-site, with a

Qualifications

• Experience with software development, SaaS, cloud, CRM, ITSM.
• Experience managing projects for local and international clients.
• Organized and able to manage multiple tasks and projects.
• Understands time, cost, quality, and scope trade-offs.
• Minimum of 2 years of working experience.

Responsibilities

• Attend partner training and certifications.
• Attend to the technical concerns of the client regarding the related products.
• Provide a solution to the client's technical concerns.
• Conduct user training on how to use the product.
• Implement the business requirements and use cases of the client.
• Implement the solutions project.

Skills

Project management

SaaS experience

CRM

ITSM

Client management

Job description

- Attend partner training and certifications

- Attend to the technical concerns of the client regarding the related products

- Provide a solution to the client's technical concerns

- Conduct user training on how to use the product

- Implement the business requirements and use cases of the client

- Implement the solutions project

Skills Needed

• Experience working with software development, SaaS, cloud, CRM, ITSM, or other technology projects.
• Experience managing projects for local and/or international clients.
• Must be organized and able to keep track of multiple tasks and projects.
• Must understand the trade-offs between time, cost, quality, and scope.
• At least 2 years of working experience is required.

Requirements

- This is a hybrid setup and requires you to go to the office, client meetings, or events (2 to 3 days working onsite).

- Minimum of 2 weeks onsite training

- Have a proper laptop and headset or earphones.