Immigration Operations Lead - OEC & Global Mobility

480 Fragomen Philippines Corporation; Manila; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Fragomen is seeking an Assistant Manager in Manila, Philippines to manage end-to-end OEC and overseas employment matters, ensuring timely delivery and regulatory compliance. You will advise clients and assignees on OEC requirements, deployment timelines, and POEA procedures, serving as a key contact and escalation point.

You will lead a team, coach colleagues on case management, monitor developments, and identify process improvements to enhance quality, efficiency and client experience in a

Qualifications

• Degree in any discipline; a related field will be advantageous.
• Experience handling OEC and Philippine overseas employment matters.
• Prior leadership experience, including team supervision, coaching, or mentoring.
• Strong client relationship, stakeholder management, and communication skills.

Responsibilities

• Manage a portfolio of end-to-end OEC and overseas employment matters.
• Advise clients and assignees on OEC requirements and POEA procedures.
• Serve as a client contact and escalation point.
• Oversee case preparation, review, filing, tracking and closure.
• Build relationships with clients, government agencies and vendors.
• Lead, coach and support the team on case management.
• Monitor regulatory developments and provide guidance to clients.
• Identify and drive process improvements to enhance efficiency and compliance.

Skills

Leadership

Client relationship

Regulatory knowledge

Communication

Project management

Education

Bachelor's degree

Job description

Fragomen is seeking an Assistant Manager in Manila, Philippines to manage end-to-end OEC and overseas employment matters, ensuring timely delivery and regulatory compliance. You will advise clients and assignees on OEC requirements, deployment timelines, and POEA procedures, serving as a key contact and escalation point.

You will lead a team, coach colleagues on case management, monitor developments, and identify process improvements to enhance quality, efficiency and client experience in a