Assistant Business Immigration Manager (OEC)

Fragomen; Manila, Hinoba-an; On-site; PHP 700,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid/Remote work

Job summary

Fragomen in Manila, Philippines seeks an Assistant Manager to oversee OEC and overseas employment matters for corporate clients. You will lead a small team, ensure timely delivery, and maintain compliance with POEA/DMW rules, while managing client expectations and escalations.

You will advise on deployment timelines, prepare and review casework, and drive process improvements to enhance quality and service delivery in a global immigration practice.

Qualifications

• Degree in any discipline; a related field will be advantageous.
• Experience handling OEC and Philippine overseas employment matters; strong knowledge of DMW/POEA requirements.
• Leadership experience including team supervision, coaching, or mentoring.
• Experience managing corporate clients, complex matters, and client or operational escalations.
• Strong client relationship, stakeholder management, and communication skills.
• Ability to manage competing priorities and deadlines.
• Continuous improvement mindset with opportunities to improve service delivery.

Responsibilities

• Manage end-to-end OEC and overseas employment matters.
• Advise clients on OEC requirements and timelines.
• Oversee case preparation, filing, tracking, and closure with quality and service levels.
• Lead, coach, and support the team on case management and day-to-day delivery.
• Monitor regulatory developments and provide guidance to clients and teams.
• Identify and drive process improvements to enhance efficiency and client experience.

Skills

Leadership

Client mgmt

POEA rules

OEC knowledge

Regulatory compliance

Education

Bachelor's degree

Job description

Job Description Fragomen is looking to hire an Assistant Manager to join our team in Manila, Philippines.

RESPONSIBILITIES

Manage a portfolio of end-to-end OEC and overseas employment matters, ensuring timely delivery and compliance with Philippine regulations and Firm standards. Advise clients and assignees on OEC requirements, Philippine overseas employment regulations, DMW/POEA procedures, documentary requirements, and deployment timelines. Serve as a key client contact and escalation point, managing expectations, complex cases, and operational issues in a proactive and solutions-oriented manner. Oversee case preparation, review, filing, tracking, reporting, and case closure, ensuring accuracy, quality, and adherence to service levels. Build and maintain strong relationships with clients, assignees, government agencies, accredited vendors, and internal stakeholders. Lead, coach, and support the team on case management, technical matters, workload priorities, and day-to-day service delivery. Monitor regulatory and operational developments and provide relevant guidance and updates to clients and internal teams. Identify and drive process improvements to enhance efficiency, quality, compliance, and client experience.

REQUIREMENTS

Degree in any discipline; a related field will be advantageous. Relevant experience handling OEC and Philippine overseas employment matters, with strong knowledge of DMW/POEA requirements and processes. Prior leadership experience, including team supervision, coaching, or mentoring. Experience managing corporate clients, complex matters, and client or operational escalations. Strong client relationship, stakeholder management, and communication skills. Strong problem-solving, organizational, and decision-making skills, with the ability to manage competing priorities and deadlines. Demonstrated initiative, accountability, attention to detail, and commitment to high-quality client service. Continuous improvement mindset with the ability to identify and implement opportunities to improve service delivery.

At Fragomen, we offer excellent training and the opportunity to work alongside knowledgeable professionals and immigration specialists in a collaborative and global environment. Finding the right person is very important to us. We hope that finding the right place is important to you.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed. Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end-to-end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real-time compliance, WorkRight, its multi-jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship.

With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry. Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families.

Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients.

Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check-ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.