Identity And Access Management Support Analyst

ABSI; Valenzuela; Hybrid; PHP 2,781,211 - 3,708,282; Full time

Job summary

ABSI is seeking a technical support specialist for identity and access management systems in Valenzuela, Philippines. The role involves troubleshooting user access issues and supporting IT teams to ensure security compliance.

Applicants should have a Bachelor's degree in Information Technology or Computer Science and at least 2 years of experience in related roles. Strong problem-solving skills and effective communication are essential. The position offers office-based work with potential for remote opportunities.

Qualifications

• 02 years of experience in identity and access management or related IT support roles.

Responsibilities

• Provide technical support for identity and access management systems.
• Assist in troubleshooting user access issues and managing user accounts.
• Collaborate with IT teams to ensure compliance with security policies.
• Document processes and update knowledge base articles.
• Participate in regular audits of access controls and permissions.

Skills

Basic understanding of identity management concepts and IAM tools

Strong problem-solving skills

Effective communication to non-technical users

Education

Bachelors degree in Information Technology, Computer Science, or related field

Job description

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Responsibilities

• Provide technical support for identity and access management systems.
• Assist in troubleshooting user access issues and managing user accounts.
• Collaborate with IT teams to ensure compliance with security policies.
• Document processes and update knowledge base articles.
• Participate in regular audits of access controls and permissions.

Requirements

• Educational Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field.
• Experience Level: 02 years of experience in identity and access management or related IT support roles.
• Skills and Competencies: Basic understanding of identity management concepts and IAM tools.
• Responsibilities and Duties: Ability to effectively communicate technical information to non-technical users.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Working Conditions: Office-based with potential for remote work opportunities.

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