Identity And Access Management Support Analyst

ABSI; Taguig; Hybrid; PHP 334,800 - 558,000; Full time

Job summary

ABSI is looking for a technical support professional in Taguig, Philippines to manage identity and access management systems. The role requires a Bachelor's degree in Information Technology or a related field, along with a minimum of 2 years of relevant experience.

Key responsibilities include troubleshooting user access, collaborating with IT teams, and ensuring compliance with security standards. This position is office-based but may offer remote work opportunities.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 02 years of experience in identity and access management or related IT support roles.
• Basic understanding of identity management concepts and IAM tools.

Responsibilities

• Provide technical support for identity and access management systems.
• Assist in troubleshooting user access issues and managing user accounts.
• Collaborate with IT teams to ensure compliance with security policies.
• Document processes and update knowledge base articles.
• Participate in regular audits of access controls and permissions.

Skills

Technical support for IAM systems

Troubleshooting user access issues

Collaboration with IT teams

Communication of technical info

Problem-solving skills

Education

Bachelor's degree in Information Technology

Job description

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Responsibilities

• Provide technical support for identity and access management systems.
• Assist in troubleshooting user access issues and managing user accounts.
• Collaborate with IT teams to ensure compliance with security policies.
• Document processes and update knowledge base articles.
• Participate in regular audits of access controls and permissions.

Requirements

• Educational Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field.
• Experience Level: 02 years of experience in identity and access management or related IT support roles.
• Skills and Competencies: Basic understanding of identity management concepts and IAM tools.
• Responsibilities and Duties: Ability to effectively communicate technical information to non-technical users.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Working Conditions: Office-based with potential for remote work opportunities.

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