Packaged/SaaS Application Engineer

Accenture; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture in Manila is seeking a Packaged Software as a Service Application Engineer to configure and support packaged or Software as a Service applications to ensure they meet evolving business requirements. Your work involves managing application features, overseeing release processes, and maintaining system stability.

You will collaborate with cross-functional teams to gather requirements, translate them into configurations, monitor performance, and assist in upgrades to minimize disruption

Qualifications

• Minimum 2 years of experience with Oracle Integration Cloud Service (ICS).
• Experience with API management and low-code platforms.
• Familiarity with cloud deployment and monitoring tools.
• Ability to troubleshoot complex integration/configuration issues.
• Knowledge of security best practices in cloud environments.

Responsibilities

• Configure and support packaged or SaaS applications to meet evolving business requirements.
• Collaborate with cross-functional teams to gather requirements and translate them into effective configurations.
• Monitor application performance and troubleshoot issues to maintain high availability and reliability.
• Assist in planning and executing upgrades and patches to minimize disruption.
• Document configuration changes and maintain knowledge bases for ongoing support.
• Continuously seek opportunities to improve application processes and user experience.

Skills

Oracle ICS

Integration patterns

API management

Low-code platforms

Cloud monitoring

Security best practices

Job description

Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Summary:As a Packaged Software as a Service Application Engineer, you will spend your day configuring and supporting packaged or Software as a Service applications to ensure they meet evolving business requirements. Your work involves managing application features, overseeing release processes, and maintaining system stability. You will collaborate with various teams to align solutions with organizational goals while ensuring compatibility and optimal performance of the applications.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather requirements and translate them into effective application configurations.
• Monitor application performance and troubleshoot issues to maintain high availability and reliability.
• Document configuration changes and maintain knowledge bases to support ongoing application management.
• Assist in the planning and execution of application upgrades and patches to minimize disruption.
• Continuously seek opportunities to improve application processes and enhance user experience.

Professional & Technical Skills

• Required Skill: Expert proficiency in Oracle Integration Cloud Service (ICS).
• Strong understanding of integration patterns and middleware technologies.
• Experience with API management and development using low-code platforms.
• Familiarity with cloud-based application deployment and monitoring tools.
• Ability to troubleshoot and resolve complex integration and configuration issues.
• Knowledge of security best practices in cloud application environments.

Additional Information

• The candidate should have minimum 2 years of experience in Oracle Integration Cloud Service (ICS).
• This position is based at our Manila office.
• Minimum 2 year(s) of experience is required

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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