IAM Governance Lead - AI

Globe Telecom, Inc.; Caloocan; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

GCash is seeking an AI-enabled IAM professional to lead automation, analytics, and governance delivery. You will design AI-assisted identity processes, build dashboards for risk monitoring, and collaborate with engineers and business owners to implement secure, governed solutions.

The role focuses on responsible AI use, data-driven decision making, and continuous improvement of identity governance practices across the organization.

Qualifications

• Experience driving AI-enabled automation and workflow improvements.
• Strong data analytics and ability to translate findings into actions.
• Ability to design dashboards and reports for governance metrics.
• Knowledge of identity governance concepts and controls.

Responsibilities

• Identify AI-enabled IAM opportunities and design automated solutions.
• Build dashboards and reports to monitor access risk and remediation status.
• Partner with IAM engineers and stakeholders to deliver governed solutions.
• Document data flows, controls, and operational procedures.

Skills

AI & Automation

Data analytics

Dashboard design

Identity governance

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Key Responsibilities

AI enablement and automation

• Identify repetitive, manual, or error-prone Identity Governance activities that can be improved through AI, workflow automation, scripting, or analytics.
• Design, prototype, test, and operationalize AI-enabled solutions for use cases such as access request triage, entitlement analysis, certification support, policy interpretation, control monitoring, issue classification, and evidence preparation.
• Develop reusable patterns, prompt templates, automation components, and operating procedures that can be adopted across the IAM team.
• Integrate AI and automation capabilities with identity governance platforms, access management systems, ticketing tools, reporting platforms, and approved enterprise data sources.
• Establish appropriate human review points, escalation paths, and fallback procedures for AI-assisted IAM activities.

Identity Governance analytics and insight

• Build dashboards, reports, and analytical views that help the IAM team monitor access risk, certification progress, control performance, exceptions, orphaned accounts, inactive identities, and remediation status.
• Analyze identity and access data to identify trends, anomalies, control gaps, and opportunities for risk reduction.
• Translate analytical findings into clear recommendations for IAM leadership, application owners, control owners, audit stakeholders, and business partners.
• Improve the quality, consistency, and usability of IAM metrics and management reporting.
• Support data-driven prioritization of access reviews, remediation activities, application onboarding, and governance improvements.

Identity Governance delivery and controls

• Support the implementation and continuous improvement of identity lifecycle, access request, access certification, role, entitlement, segregation-of-duties, and access review processes.
• Partner with IAM engineers, application teams, security teams, risk and compliance functions, and process owners to deliver governed solutions.
• Ensure AI-enabled and automated processes align with security policies, privacy requirements, audit expectations, segregation-of-duties principles, and least-privilege objectives.
• Document process designs, data flows, control points, decision logic, technical configurations, and operational procedures.
• Participate in testing, change management, incident analysis, root‑cause analysis, and post‑implementation reviews.

Enablement and adoption

• Act as an AI and automation champion within Identity Governance.
• Create practical guidance, playbooks, demonstrations, training materials, and knowledge articles for IAM users and stakeholders.
• Coach team members on responsible use of AI, data handling, prompt design, automation opportunities, and validation of AI‑generated outputs.
• Facilitate discovery workshops and working sessions to identify opportunities and define measurable outcomes.
• Promote repeatable, secure, and maintainable approaches rather than isolated or unsupported automations.

Governance and responsible AI

• Define and apply standards for the safe use of AI in identity‑related processes, including data minimization, access controls, logging, traceability, model or prompt evaluation, and human oversight.
• Assess the risks, limitations, and failure modes of proposed AI solutions before production use.
• Maintain an inventory of AI‑enabled IAM use cases, owners, data sources, controls, and review requirements.
• Monitor solution performance and accuracy, investigate exceptions, and recommend improvements.
• Ensure sensitive identity, access, employee, customer, and security data is handled only through approved tools and processes.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country

Working with a dynamic and highly collaborative team who want to change the game

A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines.

Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones.

GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’. G‑Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP‑licensed e‑money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally‑enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth‑building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long‑term confidence in the continuously evolving digital landscape.