IAM Access Provisioning Analyst

RippedBoxStation; Manila; On-site; PHP 260,000 - 420,000; Full time

Job summary

RippedBoxStation in Manila is seeking a junior IAM Analyst to join the team and support user access provisioning across enterprise applications and directories. You will handle onboarding, role changes, and offboarding while maintaining control and documentation, and collaborate with HR, IT Operations, and Service Desk.

The role requires 0–2 years of IAM/IT support experience, familiarity with AD/Entra ID (Azure AD), LDAP, MFA, and ITSM tools like ServiceNow or Jira.

Qualifications

• Bachelor's degree in IT or related field.
• 0–2 years of experience in IAM/IT support or related technical role.
• Basic understanding of IAM concepts including user lifecycle management and RBAC.
• Familiarity with Active Directory, Azure AD, LDAP or similar identity services.
• Basic understanding of authentication, authorization, and MFA.
• Familiarity with ITSM and ticketing tools like ServiceNow or Jira or Azure DevOps.
• Strong analytical, organizational, and problem-solving skills.
• Good written and verbal communication skills.
• Ability to work effectively under close guidance and daily supervision.

Responsibilities

• Process user access requests per IAM policies, procedures, and SLAs.
• Provision, modify, and revoke user accounts across enterprise apps and directories.
• Onboard, role changes, and offboard users while maintaining access controls.
• Assist in RBAC administration by assigning roles and permissions.
• Support periodic access reviews, access certification, and SoD validation.
• Monitor IAM requests, resolve routine issues, escalate complex ones.
• Document access provisioning activities and procedures.
• Collaborate with application owners, HR, IT Operations, and Service Desk.
• Support audits by preparing access reports and audit evidence.
• Participate in Agile ceremonies and process improvement initiatives.

Skills

IAM concepts

RBAC

MFA

SoD concepts

Communication

Analytical thinking

Education

Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or related field

Tools

ServiceNow

Jira

Azure DevOps

Active Directory

Azure Entra ID

LDAP

Job description

Job Description:

Key Responsibilities

• Process user access requests in accordance with approved Identity and Access Management (IAM) policies, procedures, and Service Level Agreements (SLAs).
• Provision, modify, and revoke user accounts and system access across enterprise applications, directories, and platforms.
• Perform user onboarding, role changes, and offboarding activities while ensuring appropriate access controls are maintained.
• Assist in role-based access control (RBAC) administration by assigning roles and permissions based on approved business requirements.
• Support periodic user access reviews, access certification campaigns, and segregation of duties (SoD) validation activities.
• Monitor IAM service requests, resolve routine access-related issues, and elevate complex requests to senior IAM team members.
• Maintain accurate documentation of access requests, provisioning activities, and operational procedures.
• Collaborate with application owners, HR, IT Operations, and Service Desk teams to ensure timely and accurate access provisioning.
• Support compliance and audit activities by preparing access reports and maintaining audit evidence.
• Participate in Agile ceremonies and contribute to process improvement initiatives where applicable.
• Follow information security policies, regulatory requirements, and identity governance standards.
• Escalate security risks, policy exceptions, and provisioning issues to senior IAM analysts when appropriate.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field.
• 0–2 years of experience in Identity and Access Management (IAM), IT Support, Service Desk, Security Operations, or a related technical role.
• Basic understanding of Identity and Access Management (IAM) concepts, including user lifecycle management and Role-Based Access Control (RBAC).
• Familiarity with Active Directory, Microsoft Entra ID (Azure Active Directory), LDAP, or similar identity services.
• Basic understanding of authentication, authorization, and Multi-Factor Authentication (MFA).
• Familiarity with IT Service Management (ITSM) and ticketing tools such as ServiceNow, Jira, or Azure DevOps.
• Strong analytical, organizational, and problem-solving skills.
• Good written and verbal communication skills.
• Ability to work effectively under close guidance and daily supervision.

Preferred Certifications

• CompTIA Security+
• AWS Certified Cloud Practitioner
• Microsoft Azure Fundamentals (AZ-900)
• Microsoft Security, Compliance, and Identity Fundamentals (SC-900)
• ITIL Foundation
• Scrum Foundations

Technical Skills

• Identity & Access Management (IAM) Fundamentals
• User Access Provisioning & Deprovisioning
• Role-Based Access Control (RBAC)
• Active Directory & Microsoft Entra ID (Azure AD)
• Authentication & Multi-Factor Authentication (MFA)
• ITSM & Ticket Management (ServiceNow, Jira)
• Access Request & Approval Workflows
• User Lifecycle Management
• Security Policies & Compliance
• Microsoft Office & Reporting
• Documentation & Process Management
• Basic Cybersecurity Principles

Requirements: