I2P Team Lead Payments - Procurement EMEA

Merck Group; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Merck Group seeks an experienced Accounts Payable Supervisor in the Philippines to lead a dedicated team, ensuring end-to-end AP processes, accurate payments, and SLA adherence. You will coach staff, monitor KPIs, and collaborate with ERP functions to optimize performance.

You will manage month-end activities, drive improvements, and ensure compliant reporting while maintaining strong cross-functional relationships with internal and external partners.

Qualifications

• Extensive background in Accounts Payable end-to-end processes.
• Experience with GRIR/Vendor accounts and AP reconciliation.
• Strong reporting and analytics for data-driven decisions.
• Experience with SAP, Oracle, Ariba or other ERP systems.
• Experience with Payments Processing and Bank Reconciliation.
• Experience using TRAX or similar payment tools.

Responsibilities

• Supervise direct reports assigned to Accounts Payable tasks to ensure efficiency and meet SLA.
• Execute Payment Run according to the schedule.
• Monitor and communicate failed payments as soon as possible.
• Plan and prepare daily operational activities and priorities, contingency plans and work schedules of the Team.
• Manage and resolve escalated customer complaints or queries within the turn-around time.
• Monthly review of KPI reports and take corrective actions to meet KPIs.
• Oversee AP Month-end activities and ensure timely submission of reports.
• Coach and mentor associates for growth and development.
• Coordinate training requirements and maintain training materials for new hires.
• Manage behavioral issues and drive process improvements.
• Provide operational visibility to management and key stakeholders.
• Collaborate with internal/external teams to address issues.
• Drive SOPs, policies and work instructions and ensure compliance.

Skills

Accounts Payable

Leadership

Analytics

Communication

Education

Bachelors/College Degree in Accountancy

Finance

Business Administration

Tools

SAP

Oracle

Ariba

TRAX

Job description

Job Description:

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

• Supervise direct reports assigned to Accounts Payable tasks to ensure efficiency and meet a high quality of service according to Service Level Agreements (SLA) set.


• Execute Payment Run according to the schedule.


• Monitor and communicate failed payments as soon as possible.


• Plans and prepares daily operational activities and priorities, contingency plans and work schedules of the Team ensuring coverage in key areas


• Manage and resolves escalated customer complaints or queries within the turn-around time agreed.


• Monthly review of Key Performance Indicators (KPI) reports to track the Team’s Performance. Execute corrective actions to maintain adherence to KPIs.


• Oversees AP Month-end activities and ensures accurate and timely submission of reports and other requirements.


• Manage and communicate individual associate performance and areas for improvements. Do regular coaching and mentoring to ensure associate growth and development.


• Execute training or arrange training requirements as deemed necessary. Review and update training plan and training materials for new hire to ensure coverage of whole process and country specific requirements.


• Manage behavioral issues of Team and recommends appropriate corrective action.


• Able to drive process improvements and projects to align with the Organization’s objectives.


• Provide operational visibility to management and key stakeholder thru periodic operational performance review.


• Strong collaboration with other internal or external Teams to address operational issues and challenges.


• Drive SOP, Policy and Work Instruction completion and regular updates for compliance.


• Execute other tasks and projects that may be assigned.

Who You Are

• Bachelor Degree Holder


• With extensive background and experience in the Accounts Payable end to end process, Accounting concepts and reports analysis, GRIR/Vendor Account and other AP reconciliation.


• Capable in providing high-quality reporting and advanced analytics to enable data driven decision making


• Keen on financial data and information thru analysis and able to identify accounting irregularities.


• Demonstrates strong expertise and knowledge working with SAP, Oracle, Ariba or other ERP systems


• Experience with Payments Processing, Bank Reconciliation and other Payment Clearing tasks


• High Preference to someone who has experience using Payment Tools like TRAX, Bank Portals, etc.


• Good communication (oral and written) and Interpersonal skills with ability to work collaboratively with both internal and external stakeholders to achieve the organization’s objective


• Demonstrates strong leadership and behavioral skills --such as coaching, interview, strategic decision making, negotiation skills, etc.


• Proven experience effectively working with direct reports on career development and making a positive impact on team morale, sense of belonging and participation


• Able to provide appropriate technical and inquiry support to internal customers or end users


• Experience working in a Shared Services Center or BPO environment is highly preferred.

Years Of Experience

• At least 5 years in Accounts Payable end to end operations (Invoice Processing, Payments, Issue Resolution and Reporting and Reconciliation)


• Minimum 4 years of supervisory/Team Lead experience.

Education

Bachelors/College Degree in Accountancy, Finance, Business Administration or other neighboring business-related fields.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!