Hygiene Document & Liaison Officer

solaireresort; Quezon City; On-site; PHP 335,000 - 603,000; Full time

Job summary

Solaire Resort seeks a Food Safety professional to lead and maintain the Integrated Food Safety System across all outlets and back-of-house operations.

You will implement HACCP/ISO22000, conduct inspections, coordinate audits, and train teams in Food & Housekeeping, ensuring regulatory compliance and continuous improvement.

Qualifications

• Bachelor's degree required in Biology, Microbiology, or Food Technology.
• Experience in GMP, HACCP, and ISO22000 environments.
• Knowledge of food microbiology and hygiene.
• Proven training delivery and supervisory experience.
• Proficient with Microsoft Office applications.
• Ability to work under shifting deadlines and with diverse teams.
• Experience coordinating and supporting audits (government/third-party).

Responsibilities

• Implement IFSS and update HACCP/ISO22000 documents and train staff.
• Inspect food handling/storage areas and verify cleaning through audits.
• Investigate food safety concerns and coordinate with concessionaires.
• Prepare monthly audit/inspection summaries and recommend corrective actions.
• Act as secretary for the Food Safety Working Committee meetings.
• Assist Procurement and Laboratory teams during audits and accreditations.
• Develop SOPs and training programs; deliver food safety training.

Skills

GMP knowledge

HACCP/ISO22000 experience

Food Hygiene knowledge

Training delivery

Supervisory experience

Microsoft Office proficiency

Audit coordination

Education

Bachelor's degree in Biology, Microbiology, or Food Technology

Tools

Microsoft Office

Job description

Food Safety Implementation

Ensure food safety documentation, references, and records are updated, correct, and complete. Ensure hygiene and food safety standards are implemented in all food handling and storage areas based on regulatory requirements, HACCP/ISO22000 Manual, and Solaire Integrated Food Safety System (IFSS). Assist the Hygiene Manager in matters affecting the Solaire Integrated System. Conduct IFSS certification training for Housekeeping team members. Identify development and training needs and ensure appropriate training is implemented.

Hygiene Inspections and Audits

Inspect food handling and storage areas, including bars, pantries, warehouses, concessionaires, and housekeeping pantries. Verify deep cleaning conducted by the Stewarding Team through inspection and swabbing. Perform supplier visits and implement Solaire's Vendor Food Safety Program. Act as an audit guide during third-party and government food safety audits.

Handling Food Safety Concerns

Investigate food safety-related complaints involving Solaire-owned outlets. Coordinate with concessionaires' Food Safety Compliance Officers on food safety concerns.

Food Safety Documents and Records

Prepare and update monthly database for document returns. Create Supplier Complaint Forms for suppliers with noted deviations. Draft procedures for approval by the Hygiene Manager when needed. Review and update the HACCP/ISO22000 Manual and IFSS Departmental Handbook (Housekeeping). Prepare monthly summaries of audit and inspection findings. Review reports, recommend corrective actions, and monitor implementation. Conduct accurate allergen reviews for outlet menus.

Food Safety Team Working Committee Member

Act as secretary and record meeting minutes. Attend bi-monthly Food Safety Working Committee meetings. Coordinate outstanding food safety issues related to Housekeeping.

Hygiene Team Operations and Procurement

In the absence of the Hygiene Supervisor, ensure food samples are sent to laboratories according to approved sampling plans. Maintain and update hygiene expense databases. Assist laboratory team members during audits and accreditations. Ensure hygiene supplies are adequately stocked, ordered on time, and within budget. Oversee food safety during banquet and restaurant functions. Ensure food retention samples are obtained. Perform other duties assigned by the Hygiene Manager.

Requirements

Bachelor's Degree in Biology, Microbiology, or Food Technology. Experience in GMP, GAP, GOP, HACCP, and/or ISO22000 environments. Physically fit and capable of performing manual tasks. Able to work effectively with diverse nationalities and backgrounds. Proficient in Microsoft Office applications. Flexible with shifting schedules. Knowledge of Food Microbiology and Food Hygiene. Capable of conducting training and certified in training programs. Able to work under tight deadlines. 1–2 years of supervisory or equivalent experience in Food Safety or Quality Control. Experience with food safety documentation requirements. Experience handling government and third-party food safety audits. Experience coaching, training, and managing personnel. Experience developing SOPs and food safety procedures.