Hybrid Tech Support Specialist - Shifts & Onsite Probation

Nezda Technologies, Inc.; Quezon City; Hybrid; PHP 201,000 - 357,000; Full time

Job summary

Nezda Technologies, Inc. is seeking a Technical Support Representative for a hybrid role in Metro Manila, with onsite requirements during the probationary period.

The position involves working on a shifting schedule (morning, mid, and graveyard shifts) to support customers. Ideal candidates have at least a high school diploma, with 1 year of BPO TSR experience and strong communication and troubleshooting skills.

Qualifications

• High school graduate or equivalent.
• Minimum 1 year of BPO TSR experience.
• Willing to work onsite and on a shifting schedule.

Responsibilities

• Provide technical support to customers.
• Troubleshoot technical issues.
• Communicate effectively with customers and team members.

Skills

Good communication

Troubleshooting

Education

High School graduate

Job description

Nezda Technologies, Inc. is seeking a Technical Support Representative for a hybrid role in Metro Manila, with onsite requirements during the probationary period.

The position involves working on a shifting schedule (morning, mid, and graveyard shifts) to support customers. Ideal candidates have at least a high school diploma, with 1 year of BPO TSR experience and strong communication and troubleshooting skills.