Hybrid Tech Support & Customer Care Specialist (BPO TSR)

Nezda Technologies, Inc.; Taguig; Hybrid; PHP 167,000 - 268,000; Full time

Benefits offered by this job

10% Night Differential

HMO Coverage upon regularization

13th month pay

Government Mandated Benefits

Job summary

Nezda Technologies, Inc. in Quezon City is hiring for a TSR role to provide technical support and handle customer inquiries. The position is onsite with optional hybrid arrangement upon regularization, and shifts may include morning, mid, or graveyard to cover business hours.

The ideal candidate has at least a High School Graduate background and at least 1 year of BPO TSR experience, with strong communication and customer service skills to assist customers effectively.

Qualifications

• At least a High School Graduate.
• At least 1 year BPO TSR experience.
• Good communication and customer service skills.

Responsibilities

• Provide technical/trouble shooting support to customers.
• Handle customer service inquiries.

Skills

Good communication

Education

High School Graduate

Job description

Nezda Technologies, Inc. in Quezon City is hiring for a TSR role to provide technical support and handle customer inquiries. The position is onsite with optional hybrid arrangement upon regularization, and shifts may include morning, mid, or graveyard to cover business hours.

The ideal candidate has at least a High School Graduate background and at least 1 year of BPO TSR experience, with strong communication and customer service skills to assist customers effectively.