Hybrid Senior Sponsor Data & Process Specialist

Manulife; Manila; Hybrid; PHP 520,000 - 760,000; Full time

Job summary

Manulife is seeking a Sponsor Contribution Senior Processor to join the GAWS team. The role focuses on delivering high-quality service by managing client requests, maintaining electronic files, and ensuring accurate member data uploads and reporting across multiple systems.

Responsibilities include troubleshooting, collaboration with internal partners, and driving process improvements. The position emphasizes data integrity, client liaison, and proactive problem-solving within a hybrid work

Qualifications

• College Graduate in any field.
• Excellent written and verbal communication skills.
• Ability to responsibly manage sensitive information.
• Proficient in MS Office, with intermediate to advanced Excel skills.

Responsibilities

• Process and maintain member and client information accurately, ensuring compliance with established procedures and service standards.
• Exercise sound judgment in evaluating and processing transactions while maintaining the highest level of data integrity.
• Perform detailed quality checks to identify and prevent financial errors, ensuring accurate and reliable outcomes.
• Support electronic data management by analyzing, uploading, and reporting member information across multiple administrative systems.
• Serve as a key liaison for clients and internal stakeholders, providing expertise on system requirements, file specifications, and data solutions.
• Investigate and resolve client, data, and system-related issues in partnership with cross-functional teams to deliver exceptional service.
• Drive continuous improvement by identifying process enhancement opportunities, supporting testing activities, and promoting a culture of innovation, accountability, and operational excellence.

Skills

Communication

MS Office

Excel skills

Education

College Graduate

Job description

Manulife is seeking a Sponsor Contribution Senior Processor to join the GAWS team. The role focuses on delivering high-quality service by managing client requests, maintaining electronic files, and ensuring accurate member data uploads and reporting across multiple systems.

Responsibilities include troubleshooting, collaboration with internal partners, and driving process improvements. The position emphasizes data integrity, client liaison, and proactive problem-solving within a hybrid work