Hybrid Recruitment Operations Specialist — Onboarding & Growth

Manulife; Quezon City; Hybride; PHP 300 000 - 420 000; Plein temps

Résumé du poste

Manulife is seeking a Recruitment Operations Coordinator to join our HR/People Comms team. Provide administrative support to Talent Acquisition, manage centralized requisitions, and post positions in Workday.

You will maintain candidate information in Workday, coordinate background checks and pre-employment steps, support onboarding and new hire orientation, and collaborate across HR and hiring managers to ensure a smooth candidate experience.

Qualifications

• 1–2 years of experience in HR, preferably in recruitment coordination, recruitment operations, onboarding, or HR administration.
• Working knowledge of HR systems such as Workday.
• Proficient in Microsoft Office applications.
• Excellent oral and written communication skills in English.
• Bachelor’s degree in human resources, Business Administration, Psychology, or a related field.

Responsabilités

• Provide day-to-day operational and administrative support to the Talent Acquisition team across the recruitment and onboarding lifecycle.
• Maintain accurate recruitment and candidate information in Workday and serve as a subject matter resource for recruitment-related processes and transactions within the system.
• Prepare and coordinate employment offer letters and offer packages, ensuring required information and approvals are completed accurately and on time.
• Initiate, monitor, and coordinate background checks and other pre-employment screening requirements, including candidate follow-ups, vendor coordination, adjudication support, tracking, and related billing or costs.
• Coordinate Pre-Employment Medical Examination (PEME) requirements and monitor completion prior to onboarding, where applicable.
• Facilitate candidate onboarding activities and ensure required pre-employment and onboarding steps are completed within established timelines.
• Coordinate New Hire Orientation, including participant tracking, reporting, and other logistical or administrative requirements.
• Maintain accurate and timely onboarding status reports for Talent Acquisition partners, HR Operations, and other relevant stakeholders.
• Proactively follow up on pending candidate requirements, identify potential delays or issues, and coordinate with the appropriate partners to support timely resolution.
• Ensure recruitment and onboarding documentation, trackers, and system records are complete, accurate, and maintained in accordance with established processes.
• Partner closely with Talent Acquisition, HR Operations, Hiring Managers, and other HR functions to ensure effective information flow and a consistent candidate and new hire experience.
• Support recruitment operations projects, process improvements, reporting activities, and other initiatives as assigned.

Connaissances

HR coordination

Workday knowledge

MS Office

English communication

Customer service

Formation

Bachelor’s degree in HR/Business/Psychology

Outils

Workday

Description du poste

Manulife is seeking a Recruitment Operations Coordinator to join our HR/People Comms team. Provide administrative support to Talent Acquisition, manage centralized requisitions, and post positions in Workday.

You will maintain candidate information in Workday, coordinate background checks and pre-employment steps, support onboarding and new hire orientation, and collaborate across HR and hiring managers to ensure a smooth candidate experience.