Talent Acquisition Operations Specialist

Manulife John Hancock; Quezon City; Presencial; PHP 320.000 - 460.000; Jornada completa

Descripción de la vacante

Manulife John Hancock is seeking a Recruitment Operations Coordinator to join the Human Resources/People Comms team. You will provide administrative support to the Talent Acquisition team across the recruitment and onboarding lifecycle, while developing an understanding of Manulife's products and businesses.

You will maintain accurate candidate information in Workday, prepare offer letters, coordinate background checks and PEME where applicable, and ensure onboarding tasks are completed on time.

Formación

• 1-2 years of experience in Human Resources, preferably in recruitment coordination, recruitment operations, onboarding, HR administration, or a related function.
• Working knowledge of HR systems such as Workday.
• Proficient in Microsoft Office Applications.
• Excellent oral and written communication skills in English.

Responsabilidades

• Provide day-to-day operational and administrative support to the Talent Acquisition team across the recruitment and onboarding lifecycle.
• Maintain accurate recruitment and candidate information in Workday and serve as a subject matter resource for recruitment-related processes and transactions within the system.
• Prepare and coordinate employment offer letters and offer packages, ensuring required information and approvals are completed accurately and on time.
• Initiate, monitor, and coordinate background checks and other pre-employment screening requirements, including candidate follow-ups, vendor coordination, adjudication support, tracking, and related billing or costs.
• Coordinate Pre-Employment Medical Examination (PEME) requirements and monitor completion prior to onboarding, where applicable.
• Facilitate candidate onboarding activities and ensure required pre-employment and onboarding steps are completed within established timelines.
• Coordinate New Hire Orientation, including participant tracking, reporting, and other logistical or administrative requirements.
• Maintain accurate and timely onboarding status reports for Talent Acquisition partners, HR Operations, and other relevant stakeholders.
• Proactively follow up on pending candidate requirements, identify potential delays or issues, and coordinate with the appropriate partners to support timely resolution.
• Ensure recruitment and onboarding documentation, trackers, and system records are complete, accurate, and maintained in accordance with established processes.
• Partner closely with Talent Acquisition, HR Operations, Hiring Managers, and other HR functions to ensure effective information flow and a consistent candidate and new hire experience.
• Support recruitment operations projects, process improvements, reporting activities, and other initiatives as assigned.

Conocimientos

Excellent communication skills

Customer service skills

Microsoft Office

Educación

Bachelor's degree in Human Resources, Business Administration, Psychology, or related field

Herramientas

Workday

Descripción del empleo

Manulife John Hancock is seeking a Recruitment Operations Coordinator to join the Human Resources/People Comms team. You will provide administrative support to the Talent Acquisition team across the recruitment and onboarding lifecycle, while developing an understanding of Manulife's products and businesses.

You will maintain accurate candidate information in Workday, prepare offer letters, coordinate background checks and PEME where applicable, and ensure onboarding tasks are completed on time.