Hybrid PMO Analyst - Business Innovation

IFIVE INC.; Pasig; Hybrid; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Engagement events

Job summary

IFIVE INC. is seeking a Project Management Analyst to join the Business Innovation team in Ortigas, Pasig. The role supports cross-functional projects, drives process improvements, and coordinates activities to ensure timely delivery of initiatives.

Ideal candidates have strong PM and business analysis skills, collaborate across departments, and excel in a fast-paced environment. Hybrid work and on-site presence are required.

Qualifications

• Minimum of 2 years of experience in Project Management or PMO functions and experience creating project artifacts (charters, BRDs, plans, status reports).
• Experience in business analysis, requirements gathering, project documentation, testing, implementation, and post-implementation activities.
• Training in Project Management or Business Analysis is required.
• Good working knowledge of BPO best practices related to continuous improvement, analytics, and/or operational excellence.
• Demonstrated ability to communicate effectively and gain cooperation across different functional units.
• Strong business acumen, service orientation, and organizational skills.
• Excellent reporting, analysis, presentation, time management, and planning skills.
• Ability to manage multiple priorities and deliver projects within established timelines.
• Customer-focused mindset with ability to develop and support short- and long-term solutions.
• Open to work on mid-shift and hybrid schedule (5:00 PM – 2:00 AM; 2x a week on-site at Ortigas, Pasig).

Responsibilities

• Develop a strong understanding of the organization to collaborate with departments and deliver project outcomes.
• Partner with the Director of Business Innovation to identify opportunities for new initiatives that improve service quality and efficiency.
• Support planning and implementation of cross-functional projects and initiatives.
• Apply change management principles to drive positive results in operations and service innovation.
• Facilitate project working sessions and coordinate with teams to ensure timely completion of deliverables.
• Monitor and report progress, milestones, and key activities.
• Prepare status updates for stakeholders and conduct post-implementation reviews.
• Collaborate with stakeholders to gather, analyze, and document business and system requirements.
• Create detailed functional, non-functional, and technical requirements for development.
• Establish acceptance criteria and coordinate with development teams.
• Conduct UAT, regression testing, and QA activities to ensure solutions meet criteria.
• Develop test plans and release notes; communicate release plans to stakeholders.
• Facilitate system training, rollouts, and end-user support.
• Identify opportunities for continuous improvement, analytics, and operational excellence.
• Work with functional units to address needs and deliver solutions.
• Perform other duties to support business needs.

Skills

PMO experience

Requirements gathering

BRD/PRD development

Stakeholder management

Reporting & analytics

Education

PM/BA training

Job description

IFIVE INC. is seeking a Project Management Analyst to join the Business Innovation team in Ortigas, Pasig. The role supports cross-functional projects, drives process improvements, and coordinates activities to ensure timely delivery of initiatives.

Ideal candidates have strong PM and business analysis skills, collaborate across departments, and excel in a fast-paced environment. Hybrid work and on-site presence are required.