Hybrid IT Internship: Docs, Incident Analysis & Reporting

Insular Life Assurance Co., Ltd.

Muntinlupa

Hybrid

PHP 67,000 - 112,000

Part time

14 days+

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Benefits offered by this job

Allowance provided

Hybrid work arrangement

Job summary

Insular Life Assurance Co., Ltd. invites qualified IT and related students to join the IT Solutions Delivery internship in Alabang, Muntinlupa.

The program focuses on IT documentation, knowledge management, incident analysis, reporting, and digital communication within a corporate setting. Interns gain hands-on experience through video guide development, incident resolution best practices, and monthly reporting data consolidation, with mentorship from seasoned IT professionals and a hybrid work

Qualifications

Currently enrolled in Information Technology, Communications, Multimedia, or related programs.
Strong attention to detail and organizational skills.
Good analytical, communication, and documentation abilities.
Proficient in Microsoft Office applications; familiarity with Canva, AI tools, video editing, data visualization, or reporting tools is an advantage.
Creative and willing to learn, with the ability to translate technical information into clear and user-friendly content.
Willingness to learn and contribute in a collaborative work environment.

Responsibilities

Support the IT Solutions Delivery team in developing user-friendly documentation and preparing reports for IT operations and stakeholder communication.
Contribute to video guide development by transforming procedures into visual materials based on existing MOPs and guides.
Consolidate incident resolution notes and identify recurring solutions and best practices; create infographics for users and IT stakeholders.
Assist in preparing monthly reports and visual summaries to support monitoring and management reporting.