Hybrid Fintech Senior Software Support Engineer AWS/Java

Etrading Software Limited (PH); Makati; Hybrid; PHP 781,200 - 1,004,400; Full time

Benefits offered by this job

Psychological consultation benefits

Health coverage from day one

Competitive salary and bonus programs

Job summary

A dynamic fintech company is looking for a Senior Application/Client Support Analyst in Makati. The role requires 8+ years of experience in client-facing support, with proficiency in cloud technologies and Linux/Unix administration. You will provide technical support and collaboration with teams to enhance software applications and manage incidents. This position offers growth opportunities and a flexible work environment.

Qualifications

• 8+ years experience in client-facing application support roles.
• Proven experience with cloud-based technologies.
• Ability to create client-facing documentation.
• Strong expertise in Linux/Unix Administration.

Responsibilities

• Provide expert-level support for software applications.
• Collaborate with teams to enhance application performance.
• Investigate and resolve application errors.
• Respond to and manage incidents affecting application services.

Skills

Technical Support Excellence

Collaborative Engagement

Root Cause Analysis

Incident Handling

Excellent Communication Skills

Tools

AWS

Jira

Linux/Unix

Job description

A dynamic fintech company is looking for a Senior Application/Client Support Analyst in Makati. The role requires 8+ years of experience in client-facing support, with proficiency in cloud technologies and Linux/Unix administration. You will provide technical support and collaboration with teams to enhance software applications and manage incidents. This position offers growth opportunities and a flexible work environment.