Hybrid Customer Service & Operations Intern

Henkel; Philippines; Hybrid; PHP 167,000 - 246,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work hours

Global exposure

Job summary

Henkel Philippines invites motivated undergraduates to join as interns in a hybrid setup, combining remote work with on-site activities at Ayala Avenue, Makati. You will handle customer inquiries, order tracking, invoicing, and communications on promotions.

Gain hands-on experience with SAP, MS Office, and VBA while collaborating with the warehouse team and HR mentor. The internship emphasizes learning, teamwork, and professional growth in a global leader.

Qualifications

• Undergraduate student enrolled in college/university.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong written and verbal English communication skills.
• Willing to provide MOU/endorsement letter and medical certificate.
• Hybrid work setup (on-site in Ayala Avenue, Makati) and 300 hours on-the-job training requirement.

Responsibilities

• Efficiently respond to customer inquiries via email.
• Monitor and update order delivery status to ensure satisfaction.
• Generate and print invoices with accuracy and timeliness.
• Communicate current promotions and deals to customers.
• Coordinate with warehouse to resolve issues and ensure timely order fulfillment.
• Assist with releasing billing blocks and generating SAP reports.
• Create and distribute weekly Open Order Reports and daily SOH & GR reports using SAP.

Skills

MS Office

English communication

Education

Undergraduate student (Business/Administration/Management, Finance, or Accountancy)

Tools

SAP

VBA

Job description

Henkel Philippines invites motivated undergraduates to join as interns in a hybrid setup, combining remote work with on-site activities at Ayala Avenue, Makati. You will handle customer inquiries, order tracking, invoicing, and communications on promotions.

Gain hands-on experience with SAP, MS Office, and VBA while collaborating with the warehouse team and HR mentor. The internship emphasizes learning, teamwork, and professional growth in a global leader.