Hybrid: Customer Care & Inside-Sales Advocate

Regal Rexnord; Manila, Hinoba-an; Hybrid; PHP 360.000 - 480.000; Vollzeit

Zusammenfassung

Regal Rexnord is seeking an Inside Sales Customer Service Representative to support a designated geographical location. You will manage verbal and written orders, provide product information, and assist with pricing and terms of sale.

You may offer limited discounts to resolve shipping issues and will reference CRM data during inquiries. The role requires a 4-year degree, strong MS Office skills, and excellent communication.

Qualifikationen

• Requires a 4 year college degree; technical background helpful.
• Technical degree or background is welcomed; customer service experience optional.
• Proficient in MS Office and email software; strong communication implied.

Aufgaben

• Primary customer contact through verbal and/or written methods; maintain accuracy in order entry.
• Handle inquiries via fax, email, chat, and phone with high accuracy.
• Provide product information, pricing, and terms of sale; resolve standard issues.
• Maintain customer profiles and stay updated on product changes and reassignments.

Kenntnisse

Attention to detail

Time management

Analytical and problem-solving

Strong communication

Multitasking

Ausbildung

4 Year College Degree

Technical degree / background

Tools

PowerPoint

Word

Excel

Access

Outlook

Internet/Intranet

Jobbeschreibung

Regal Rexnord is seeking an Inside Sales Customer Service Representative to support a designated geographical location. You will manage verbal and written orders, provide product information, and assist with pricing and terms of sale.

You may offer limited discounts to resolve shipping issues and will reference CRM data during inquiries. The role requires a 4-year degree, strong MS Office skills, and excellent communication.