Hybrid Application Support Specialist — AWS & CI/CD Expert

weSource Management Consultancy Firm; Taguig; Hybrid; PHP 1,015,560 - 1,216,440; Full time

Job summary

A management consultancy firm is urgently hiring a Mid Application Support Specialist for a hybrid setup in BGC Taguig. The role requires at least 5 years of relevant experience, proficient SQL skills, and knowledge of CI/CD tools. Responsibilities include ensuring business application operations, facilitating feature transitions, and managing incident communications. Competitive salary up to 100k PHP based on experience.

Qualifications

• At least 5 years of Application Support Specialist experience.
• Experience in ITIL process change management and incident management.
• Proven ability to balance and prioritize multiple operations/projects.

Responsibilities

• Ensure smooth business application service operations by resolving issues timely.
• Facilitate transition of application features from development to production.
• Develop continuous improvement initiatives for service operations.
• Assist in automating existing manual activities for improved efficiency.
• Communicate effectively to stakeholders in incident/problem management.

Skills

Strong SQL scripting

RDBMS

Cloud services (preferably AWS)

Proficient with Microsoft SQL Server

CI/CD tools (e.g., Jenkins, Git)

Programming languages Java and Python

Incident and problem management

Experience using ServiceNow, Jira, Confluence

Agile delivery frameworks (e.g., Kanban, SAFe, SCRUM)

Job description

A management consultancy firm is urgently hiring a Mid Application Support Specialist for a hybrid setup in BGC Taguig. The role requires at least 5 years of relevant experience, proficient SQL skills, and knowledge of CI/CD tools. Responsibilities include ensuring business application operations, facilitating feature transitions, and managing incident communications. Competitive salary up to 100k PHP based on experience.