Humanitarian Response Coordinator (SBOP)

People First; Cebu City; On-site; PHP 300,000 - 600,000; Full time

Job summary

ShelterBox Operations Philippines in Cebu seeks a Humanitarian Response Coordinator to strengthen emergency preparedness, response coordination and shelter programming across the Philippines. You will work with the Programme Manager to coordinate assessments, delivery of shelter responses and ensure donor compliance.

The role requires strong field experience, ability to build trusted partnerships with government, partners and communities, willingness to travel to disaster sites, and to lead

Qualifications

• Experience in emergency response and humanitarian programming in the Philippines.
• Ability to coordinate with government agencies, partners and communities.

Responsibilities

• Emergency preparedness and humanitarian coordination across the Philippines.
• Coordinate emergency shelter and multi-sector needs assessments.
• Deploy to disaster-affected areas to support response activities.
• Provide technical guidance and day-to-day support to partners delivering shelter interventions.

Skills

Emergency coordination

Stakeholder engagement

Emergency response

Project management

Job description

Whichever job you take on at ShelterBox, you will be working towards a world where no family goes without shelter after disaster.

Our team are the foundations of ShelterBox. They create a framework in which we are able to transform lives.

You would be joining ShelterBox at an exciting time of growth, helping us to continue to maximise both our reach and the impact of our work. Our team is full of positive, people focused individuals with a real passion for our cause.

Do you have the skills, personality and ambition to help us write our next chapter?

Hours: 40 hours per week (full time Monday to Friday) with occasional evening/weekend working and travel away from home

Position type: 11 month - fixed term contract

Direct reports: None

Location: ShelterBox Operations Philippines, Cebu, Philippines (time split between warehouse and office) with national travel for disaster responses, and occasional travel to ShelterBox HQ, UK

ROLE PURPOSE:

The Humanitarian Response Coordinator plays a key role in strengthening ShelterBox Operations Philippines' preparedness, response and humanitarian coordination capacity. Working closely with the Programme Manager, the postholder will coordinate emergency assessments, support the delivery of humanitarian shelter responses, and help ensure programmes are implemented effectively, safely and in line with organisational and donor requirements.

The role combines emergency preparedness, response coordination, partner management and programme quality oversight. It requires a proactive and relationship-focused individual who can build strong partnerships with government agencies, community stakeholders, volunteers and humanitarian actors to ensure vulnerable communities receive timely and effective support before, during and after disasters.

As part of a small and dynamic team, the Humanitarian Response Coordinator will contribute to preparedness planning, emergency deployments, project monitoring, learning and compliance activities, helping ShelterBox deliver high quality humanitarian shelter interventions across the Philippines.

WHO ARE WE LOOKING FOR?

We are looking for an experienced humanitarian professional with a strong understanding of emergency response, disaster management and humanitarian programming within the Philippines.

You will have significant experience coordinating emergency responses, conducting humanitarian assessments and working collaboratively with local partners, government agencies and affected communities. You will be confident operating in challenging and dynamic environments, balancing immediate response needs with longer-term programme quality and accountability requirements.

The successful candidate will be highly organised, adaptable and solutions-focused, with excellent relationship-building skills and the ability to coordinate multiple stakeholders. You will be comfortable travelling to disaster-affected areas, leading field-based activities and supporting partners to deliver effective humanitarian shelter programmes.

This is an exciting opportunity to join a growing humanitarian organisation and play a key role in ensuring families affected by disasters receive timely, dignified and effective shelter assistance when they need it most.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Emergency Preparedness & Humanitarian Coordination

• Monitor potential disaster events and humanitarian needs across the Philippines.
• Support preparedness, contingency planning and response readiness activities.
• Build and maintain effective relationships with government agencies, local partners, Rotary, volunteers and other humanitarian stakeholders.
• Support the delivery of training, orientation and capacity-strengthening activities for partners and stakeholders.

Humanitarian Response & Assessment

• Coordinate emergency shelter and multi-sector needs assessments to inform response planning.
• Deploy to disaster-affected areas to support and, where required, lead emergency response activities.
• Coordinate with local authorities, partners and community representatives to facilitate effective response operations.
• Support the development of response plans, proposals and reports.

Programme Delivery & Partner Coordination

• Work with implementing partners to ensure activities are delivered on time, to budget and in line with agreed plans.
• Monitor programme implementation and identify risks, challenges and opportunities for improvement.
• Provide technical guidance and day-to-day support to partners delivering humanitarian shelter interventions.
• Support partner capacity strengthening through coaching, mentoring and knowledge sharing.

Shelter Programming & Quality Assurance

• Support the design, implementation and monitoring of humanitarian shelter and settlements programmes.
• Promote adherence to humanitarian principles, technical standards, safeguarding requirements and accountability to affected populations.
• Contribute to the identification of appropriate shelter solutions that meet the needs of disaster-affected communities.
• Support project monitoring, evaluation, accountability and learning activities.
• Ensure project documentation, monitoring data and compliance requirements are completed accurately and on time.
• Contribute to donor reporting, lessons learned and continuous improvement activities.
• Support audits, evaluations and donor visits as required

General Responsibilities

• Provide regular updates on programme progress and key developments.
• Support the Critical Incident Management Team as required.
• Contribute to ShelterBox communications and fundraising activities where appropriate.
• Adhere to organisational policies and procedures, including safeguarding, safety and security requirements.
• Represent ShelterBox Operations Philippines professionally with partners, stakeholders and communities.
• Undertake any other duties commensurate with the level of the role

ShelterBoxis an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected status, or any other characteristic protected under applicable law

At ShelterBox we are committed to safeguarding and protection of children and vulnerable people in our work.We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work with us.

Successful applicants will also be required to apply for and hold a valid DBS check.

Please download to view supporting documents below.

SBOP Humanitarian Resonse Coordinator - ShelterBox Employee Job Pack 2026.docx

[phone]

ShelterBox Operations Philippines